Accent Marketing Services Inc - Learning and Development Trainer Resume Example

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Aaliyah Griffin
Professional Summary

Accomplished and energetic for Activities, with a solid history of achievement in human relations. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Microsoft and Peachtree.

Seasoned in communications with more than 20 years of experience in fast-paced training and office environment.  Excellent adaptability and organizational skills. Track record of achieving exceptional results in training others for success in customer engagement relations. 

Responsible Water Safety Instructor proficient in 

swimming and life guard safety Passionate and motivated, with a drive for excellence. 30 years in Red Cross Water Safety and lifeguard positions.

Friendly and enthusiastic in human relations with 25 years of specialization in customer satisfaction.  Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

  • Clerical
  • Customer and Personal Service
  • Speaking
  • Administration and Management
  • Active Listening
  • Coordination
  • Time Management
  • Personnel and Human Resources
  • Computers and Electronics
  • Critical Thinking
  • Management of Personnel Resources
  • Active Learning
  • Education and Training
  • Science
  • Biology
Learning and Development Trainer 08/2007 - 04/2015
Accent Marketing Services Inc. - Hot Springs , Ar

Responsible for customer engagement and human relations for Accents client's customer base.  Handling inbound and outbound calls for billing questions, offering technical support and sales.  As trainer, was responsible for training the engagement specialist in customer relations and hospitality in servicing the needs of our client and customers.  Supported the other member's of management to ensure complete success in meeting all goals set by the client.  Trained continued education classes to stay up with the constant changes in the cellar environment.  Kept up the high energy environment by bring a positive can do attitude to the work place.  Assisted specialist with any of their needs to ensure success with the customer. 

General Manager 10/1998 - 06/2007
Waldenbooks-Borders Inc. - Hot Springs, Ar Responsible for all operations including: staffing and running of the daily book launches.  Meeting the goals set by the company to make the store profitable.  Ran the seasonal kiosk with hiring added employees.  Created additional business through resource public access television with a book review that aired on Saturday mornings.  Having various authors in for book signing.
Office Manager 06/1996 - 10/1998
Martin Computer Consulting Firm - Hot Springs, Ar

Responsible for all operations including: Staffing and running of the daily office operations.  Ensuring that all appointments were scheduled and met by the programmers and technicians.  Handled the internet accounts payable and receivables.  Made contacts for new business until the owner passed away and the company was de-solved.

Bookstore Shipping and Recieving Clerk 10/1994 - 05/1996
Follett College Bookstore-1994-1996 - Arkadelphia, Ar Managed the store front as well as communicating with professors to ensure the books were available for the upcoming semester. Worked closely with bookstore staff to order the correct number of books and materials for the enrolled students.  Inventoried the store for all products and merchandise needed.  Handled accounts payable and receivables paperwork and sent to the home office in a timely manner.  Handled cashing buy-back programs for recycled books sales.
Bachelor of Science: Biology May 1994 Ouachita Baptist University - Arkadelphia , Ar
Community Service

Volunteer for the American Cancer Society, 2001-2015

Volunteer for the Human Society, 2010-2015

Volunteer for the Atrium 2015

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About this resume

Learning and Development Trainer FROM Hot Springs , Arkansas RESUME

This is a resume for a Learning and Development Trainer in Hot Springs, Arkansas with experience working for such companies as Accent Marketing Services Inc and Waldenbooks Borders Inc. The grade for this resume is 0 and is one of hundreds of Learning and Development Trainer resumes available on our site for free. Use these resumes as templates to get help creating the best Learning and Development Trainer resume.

School Attended
Ouachita Baptist University