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MiraMed Revenue Group - Lead Trainer Resume Example

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Brooklyn Henderson
XXXXX XXXXXXXXX XXX, Warrenville, IL 60555
Ph: XXX XXXXXXXX
XXXXXXXXXXXXXXXXXXX
Professional Summary:
Time and time again I have shown that I excel at any type of job I acquire. I genuinely love working with people in a fast paced environment.  I can learn any skill and learn it quickly, I can then train someone else to understand how to do that skill as well.  I enjoy going to work and feeling good about the job I have done each day.
Skills:

✴Multitasker✴Organized ✴Dependable✴Highly Trainable✴Accurate✴Detail Oriented

Experience:
Lead Trainer Mar 2013Feb 2014 ☆MiraMed Revenue Group Lombard, IL ✤I am responsible for all of the training of all departments which include customer service, medical billing and collections.  I have created my own training material and update my materials with any pertinent environmental changes. Because of the urgent need to get employees trained and performing, I can customize different styles of learning to accommodate each level of skill.  I am a professional at selling the brand and upholding the standards.  I enjoy being the new hire's first impression of the company.  I always make my training environment warm, comfortable and effective.
Member Service Department Head Sep 2012Mar 2013 ☆Lifetime Fitness Bloomingdale, IL ✤Provided excellent customer service and satisfaction for all aspects of the club.  My job was to make sure everyone was pleased with the level of service they received.  I was available at any time to answer guest questions or handle complaints, I also scheduled forums for guests to attend and tell me what they liked or disliked about the club.  I enjoyed the fact that corporate was very interested in these forums and implemented many of the ideas raised.
Court Room Representative Nov 2007Sep 2012 ☆Dupage County Courthouse Wheaton, IL ✤Effectively ran order of the busiest courtroom in the courthouse, coded paperwork, completed data entry with no less than 99% accuracy.  I worked with Judges and attorneys to strategize and coordinate the flow of the courtroom.
Regional Training Manager Mar 1998Jul 2006 ☆Panera Bread Company Lake/Kane County Region, IL ✤Managed training on all levels for 13 stores as an Regional Training Manager.  I developed approximately 20 employees that were under my management, they were later promoted several times in their positions at Panera.  As an RTM, it was my responsibility to maintain a top score level of excellent (Level 3).  If a store fell below this level it was my job to go in, find and fix the issues.  When I left this job, all of my stores were ranked Level 3.  I began my career as a store manager and was quickly promoted to GM then Training GM and finally achieved Executive status as a Regional Training Manager 
Education:
High School Diploma Notre Dame de Sion Kansas City, Mo
Avila University Kansas City, Mo
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Resume Details

This is a real resume for a Lead Trainer in Warrenville, Illinois with experience working for such companies as Miramed Revenue Group, Lifetime Fitness, Dupage County Courthouse. This is one of the hundreds of Lead Trainer resumes available on our site for free. Use these resumes as templates to get help creating the best Lead Trainer resume.

Previous Companies:

  • MiraMed Revenue Group
  • Lifetime Fitness
  • Dupage County Courthouse

Previous Job Positions:

  • Lead Trainer
  • Member Service Department Head
  • Court Room Representative
  • Regional Training Manager

Schools:

  • Notre Dame de Sion
  • Avila University

Level of Education:

  • High School Diploma

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