Lead Trainer, Bartender, Server
Jun 2009 -Mar 2014
Chili's Bar and Grill
Cleburne,
TX
Review and select interviewees from submitted applications. Conduct first and second interviews with potential servers and expediters. Write training schedule that coordinates with the employee schedule already in place. Order and organize training material. Provide excellent customer service in a friendly and timely manner to all restaurant guests. Take payments of all types, and provide correct change when needed.
Training Captain
Nov 2006 -Jun 2009
Red Robin
The Woodlands,
TX
Conduct first interviews with potential servers. Organize and conduct weekly meeting with all trainers. Schedule all training shifts. Organize and order all training material. Fill out new hire paperwork. Keep organized employee files on all current employees. Provide excellent customer service to all restaurant guests every shift.
Office manager, district manager
Apr 2003 -Nov 2007
Great Texas Restaurants
Montgomery,
TX
Interview and hire all new employees for two restaurant locations. Provide IT support for five restaurants. Manage and run the corporate office. Weekly payroll verification and submit to accountant. Handle all corporate customer relations. Responsible for both accounts payable and accounts receivable.