JPMorgan Chase - Lead Teller Operations Specialist Resume Example

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Daniel Thomas

XX XXXX XXXXXX XXX, Springboro, OH 45066
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Summary

I would like to work at a reputable company, which will allow me to further utilize my existing skills and enable me to acquire new abilities.

Skills

Ability to work effectively alone or in a group
Strong organizational and problem solving skills

Able to maintain an organized schedule
Accurate, efficient, and detail-oriented

Productive and dependable worker with solid work ethic
Multiple office skills including telephone, email, internet, and copy/fax machine

Experience

Lead Teller Operations Specialist 01/2013 to Present
JPMorgan Chase - Springboro, Oh

Greet customers or callers and handle their inquiries, take messages or direct them to the appropriate persons according to their needs.
Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
Plan and implement audits for compliance controls.
Guide other clerical staff and provide training and orientation to new staff.
Use computers for various applications, such as word processing, outlook and customer assist.
Schedule and confirm appointments for clients and customers.

Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

Provide services to customers, such as ordering checks, debit cards or account information.

Learn to operate new office technologies as they are developed and implemented.

Order and dispense supplies.

School Age and Kindergarten Teacher 10/2010 to 09/2012
KINDERCARE LEARNING CENTER - Kettering, OH

Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips.
Responsible for preparing lessons and activities in Language Arts, Mathematics, Social Studies and Science.
Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills.
Observe and evaluate children's performance, behavior, social development, and physical health.
Establish and enforce rules for behavior, and procedures for maintaining order.
Perform simple first aid emergencies.

Serve meals and snacks in accordance with nutritional guidelines.

Lead Toddler Teacher 01/2010 to 10/2010
THE SALVATION ARMY LEARNING CENTER - Cincinnati, OH

Plan and implement developmental programs based on the individual children, i.e. circle time.
Offer a scheduled daytime routine including meals, activity time, learning time and naps.
Flexible and spontaneous in responding to the children's desire to be actively exploring, trying new things, and using materials in unique ways.
Supervise children's play, ensuring their physical safety at all times.
Help children with daily routines such as toileting, dressing, eating and sleeping.
Guide children's behavior and social development.
Perform simple first aid emergencies.

Education

Student Teaching, 2008 Johnson University - Knoxville, TN
Completed student teaching to receive a teaching certification.

Bachelor of Science: Elementary Education, 2007 Johnson University - Knoxville, TN
Bachelors Degree in Elementary Education; focus maintained on kindergarten through third grade.