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JP Morgan Chase Bank - Lead Teller Operations Specialist Resume Example

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Layla Ross
Professional Summary

Accomplished and energetic Operations Specialist with a solid history and achievement in building lasting customer relationships. Motivated leader with strong organizational and prioritization abilities. Go above and beyond to make sure customers needs are met and expectations are exceeded. Areas of expertise include customer service, organization, and team work.

  • Strong customer service background
  • Great with children
  • Use computers on daily basis
  • Team work
  • Active listener
  • Skilled typist
  • Organized
  • Operations specialist
  • Sets appointments via phone and in person
  • Handles customer issues and complaints
  • Acting manager in absence of manager
Lead Teller Operations Specialist, May 2011Present JP Morgan Chase Bank, Sherwood, OR
  • Lead and manage tellers
  • Use computers daily
  • Answer telephones and set appointments with appropriate job title
  • Go above and beyond to make sure customers needs are met
  • Explain and help customers understand all options and products we offer
  • Build lasting relationships with customers
  • Handle all branch operations
  • Responsible for making sure daily, weekly, monthly, semi annual, and annual requirements for branch are performed on schedule and correct
  • Set expectations and game plans for each day
  • Keep branch organized and running up to code
  • Work as a team and leader

Barista, Mar 2010May 2011 Fred Meyer Starbucks, Canby, OR
  • Customer service
  • Run cash register
  • Prepare drinks and food
  • Go out of the way to make sure customer's needs are satisfied and met
  • Listen and retain recipes and customers requests
  • Heavy multi-tasking
  • Keep a clean and organized workspace
  • Work as a team and independently
Customer Service, Feb 2009May 2011 Blockbuster, Molalla, OR
  • Customer service
  • Stock and organize incoming and outgoing products
  • Keep regular inventory records
  • Answer phone and fulfill customer requests
  • Organize and keep work space clean
  • Work as a team
  • Train new employees
  • Multi-task daily
High School Diploma , May 2008 Molalla High School, Molalla, OR
Awarded the top teller in incentive achievement certificate 7 out of 8 months in the year 2015

Outstanding Achievement in Customer Satisfaction, 2014 and first half 2015

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Resume Details

This is a real resume for a Lead Teller Operations Specialist in Tualatin, Oregon with experience working for such companies as Jp Morgan Chase Bank, Fred Meyer Starbucks, Blockbuster. This is one of the hundreds of Lead Teller Operations Specialist resumes available on our site for free. Use these resumes as templates to get help creating the best Lead Teller Operations Specialist resume.

Previous Companies:

  • JP Morgan Chase Bank
  • Fred Meyer Starbucks
  • Blockbuster

Previous Job Positions:

  • Lead Teller Operations Specialist
  • Barista
  • Customer Service


  • Molalla High School

Level of Education:

  • High School Diploma

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