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Wells Fargo - Lead Teller Resume Example

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Noah Smith
XXXX XX XXXXXXX XXX, Laveen, AZ 85339
Ph: XXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary
Bi-lingual and goal oriented professional in sales and service. 2 years of banking sales experience and 3 years customer service experience. Dedicated to the Wells Fargo career. Ambitious to grow within the company and always exceed personal and group sales and service goals. 
Skills
  • Fluent in Spanish. Can read, write, and speak fluently in Spanish. 
  • Reliable 
  • Flexible 
  • Customer service 
  • Fast learner 
  • Over achiever 
  • Goal oriented 
Experience
Lead Teller May 2014Present Wells Fargo Phoenix, AZ As a lead teller I oversee a teller team of 7 . I persistently performed a bronze level in sales from 2013-2014. Quarter 1 of 2015 achieved a gold level in sales. And as a store met a bronze level in WOW every quarter. 
  • Quarter 1 2014 :166.50 Total Contribution 
  • Quarter 2 2014: 186.50 Total Contribution 
  • Quarter 3 2014: 130.50 Total Contribution 
  • Quarter 4 2014: 131.50 Total Contribution 
  • Quarter 1 2015: 287.00 Total Contribution 
  • Quarter 2 2015: 98.00 quarter to date contribution 

 Performed stage coach duties when service managers were in meetings. Assisted tellers with closing sales and transitioning customers for financial reviews while providing an outstanding customer experience. Cross trained tellers in drive thru and merchant. Worked as a merchant teller solely for 8 months. Experienced in turning service into sales. Trained new tellers in sales while meeting personal and group sales goals. In quarter 2 of 2015 my teller team won Tickets For Tellers. In two years with the company, participated in 4 SOCCER audits. One was voluntary and took place at another branch in the market. Always scored 100% on questions asked by the auditor. Tested at 100% on the computer test.

Teller May 2013May 2014 Wells Fargo Phoenix, AZ As a teller I maintained a balance in customer service and sales. Always met a bronze level minimum in sales. Attended circle of stars for achieving gold level in sales for quarter 3 of 2013. Received 10 perfect score individual WOW Gallup surveys in 2013-2014. As a store, attained a bronze level in WOW quarter after quarter. Processed customer transactions correctly the first time. Showed a genuine interest in the customer while assessing needs and transitioning customers to bankers. Turned service into sales. Received a nomination from my service manager for service excellence. 
Sales Associate Oct 2012May 2013 Dillard's Phoenix, AZ Cross sold products in various departments. Participated in monthly sales events while exceeding previous years sales goals. Cross trained to sell in different departments and cross trained to sell different brands and different products. Met individual goals, department sales goals, and overall store goals. Provided a personalized shopping trip to each customer. Consistently exceeded personal credit card goals . 
Sales Associate May 2012Oct 2012 Ross Dress For Less Phoenix, AZ Report to store manager and oversee various departments to ensure they are maintained organized. Implement corporate policies and procedures. Cross train associates in different departments. Demonstrate the ability to complete tasks within a time limit. 
Education
High School Diploma May 2010 Independence High School Glendale, AZ
Glendale Community College Glendale , AZ
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Resume Details

This is a real resume for a Lead Teller in Laveen, Arizona with experience working for such companies as Wells Fargo, Dillards, Ross Dress For Less. This is one of the hundreds of Lead Teller resumes available on our site for free. Use these resumes as templates to get help creating the best Lead Teller resume.

Previous Companies:

  • Wells Fargo
  • Dillards
  • Ross Dress For Less

Previous Job Positions:

  • Lead Teller
  • Teller
  • Sales Associate

Schools:

  • Independence High School
  • Glendale Community College

Level of Education:

  • High School Diploma

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