CITIBANK - LEAD TELLER Resume Example

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Caleb Baker
XXXX XXXXXXX XXX , Torrance , CA 90501 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXX
Summary

Service-oriented Lead Teller with five years background in Consumer Banking. Highlights include leadership, taking initiative, and thoroughness as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • Customer and Personal Service
  • Writing
  • Critical Thinking
  • Active Learning
  • Complex Problem Solving
  • Judgment and Decision Making
  • Time Management
Experience
LEAD TELLER 05/2013 to Present
CITIBANK, N.A
Oversee daily operations and ensure the delivery of excellent client service; Conduct monthly and quarterly teller cash counts; Assist Assistant Branch Manager with quarterly, semi quarterly and annual audit reviews; Daily review of outgoing wire transfers to ensure proper forms are completed; Review new account documents daily for proper completion of forms; Partner closely with the Assistant Branch Manager to achieve overall sales and service goals; Assist other branches in the absence of their management team; Actively volunteers with bank related projects and events; Organize volunteer activities within the branch; Obtained Public Notary.
SR. TELLER 01/2012 to 05/2013
UNION BANK
Provide exceptional customer service by responding to customer requests and inquiries; Executes financial transactions in accordance with bank policies and procedures; Adhere to operational controls, including legal, corporate, and regulatory procedures; Knowledgeable about client's accounts and business with the bank; Execute effectively all service and referral routines to deepen client relationships; Work proactively with management and team to maintain awareness of volunteer opportunities; Actively volunteers with bank related fundraisers and events. Organize volunteer activities and fundraising within the office.
PROGRAM REPRESENTATIVE 02/2010 to 09/2010
EMPLOYMENT DEVELOPMENT PROGRAM, State of California
Completed detailed review of unemployment insurance applications; Assisted clients with application process; Applied laws regarding unemployment insurance benefits; Filed and reviewed claims for Appeals Department.
SR ACCOUNT EXECUTIVE 06/2004 to 12/2006
HSBC
Provided exceptional customer service to clients; Collected and submitted documents for underwriting approval; Obtained loan applications for personal loans, auto loans, and real estate loans; Trained newly hired associates; Attended local job fairs to interview and recruit future employees; Attended "Train the Trainer" programs to gain knowledge for training new associates.
Education
MBA: Business UNIVERSITY OF PHOENIX -
Bachelor of Arts: Sociology/Social Work CALIFORNIA STATE UNIVERSITY SAN BERNARDINO - SAN BERNARDINO, CA Volunteer at Option House, Domestic Violence victims, San Bernardino Courthouse
Volunteer at Department of Mental Health, Riverside, Ca
Volunteer for "Fill a Backpack"
AA: General Studies CHAFFEY COMMUNITY COLLEGE - RANCHO CUCAMONGA, CA
Community Service
Volunteer at the Community Hispanic Association, Long Beach, Ca, 2010 - 2011
Volunteer at Women's Shelter, Los Angeles, Ca, 2012
Volunteer for Christie's Foundation, 2012
Volunteer for American Heart Walk, 2011-2012
Volunteer for Jr Achievement 2012-2014

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About this resume

LEAD TELLER FROM Torrance , California RESUME

This is a resume for a LEAD TELLER in Torrance, California with experience working for such companies as CITIBANK and NA. The grade for this resume is 0 and is one of hundreds of LEAD TELLER resumes available on our site for free. Use these resumes as templates to get help creating the best LEAD TELLER resume.

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School Attended
UNIVERSITY OF PHOENIX