Accent Marketing - Lead Speclist Resume Example

Customize this Resume

Sebastian Green

XXXX XXX XXXX XXXXXX , Jeffersonvlle , IN 47130 | (H) XXXXXXXXXX | XXXXXXXXXXXXXXXXXXXX

Summary

Seasoned call center representative with expertise providing customer support in high
call volume environments. Great computer aptitude and telephone etiquette.

Skills

Active Listening
Speaking

Clerical
Customer and Personal Service

Time Management

Experience

Lead Speclist 11/2013 to Present
Accent Marketing – Jeffersonville , IN

Answer telephone calls from potential customers who have been solicited through telephone calls.

Solicit sales of new business for GE Area Sales Managers
Maintain records (Region Maps, Area Sales Manger preferences)
Email potential customers and Area Sales Managers

CSR/Training Coach 07/2010 to 05/2012
Sykes – Chavies, KY

Managed high call volume with tact and professionalism.
Addressed and resolved customer issues empathetically and professionally.
Gathered required customer information for verification purposes.
Defused volatile customer situations calmly and courteously.
Accurately documented, researched and resolved customer issues.
Acted professionally and patiently when addressing negative customer feedback.
Managed group of 5-10 new employees.
Document employees' progress.
First line supervisor for escalation.

Teller IV 05/2007 to 05/2010
Hancock Bank – Destin, FL

Developed customer relationships by recommending additional bank products.
Trained new tellers.
Researched industry competitors and compiled detailed analysis data.
Reviewed banking laws to ensure compliance.
Organized confidential files in accordance to banking s tandards.
Executed wire transfers, stop payments and account transfers.
Answered telephone inquiries on banking products including checking, savings, loans, and lines of credit.
Executed customer transactions including deposits, withdraws, money orders and checks.
Rapidly and efficiently prepared customer change orders.

Education

High School Diploma: Jan 2001 Perry County Central High - Ky

Love this resume? Customize this Resume

CSR

Resume Details

This is a real resume for a Lead Speclist in Jeffersonvlle, Indiana with experience working for such companies as Accent Marketing, Sykes, Hancock Bank. This is one of the hundreds of Lead Speclist resumes available on our site for free. Use these resumes as templates to get help creating the best Lead Speclist resume.

                                        Previous Companies:
                                        Accent Marketing
Sykes
Hancock Bank

                                

                                        Previous Job Positions:
                                        Lead Speclist
CSR
Training Coach
Teller IV

                                

                                        Schools:
                                        Perry County Central High

                                        Level of Education:
                                        High School Diploma

Similar Resumes

Customize Resume View Resume

German teacher

Amarillo, Texas

Companies Worked For:

Amarillo ISD, Convergys, VXI, Sitel

Customize Resume View Resume

CSR

Tampa, Florida

Companies Worked For:

OneTouch Direct, Radiant LLC, Russells Healthcare,...

Customize Resume View Resume

Csr

Zachary, Louisiana

Companies Worked For:

Our Lady of The Lake Regional Medical Center, Lane...

Customize Resume View Resume

Cook

Westminster, Colorado

Companies Worked For:

Extra Point Sports Bar, Nurturing Care Home, 247 I...

Customize Resume View Resume

Lead Csr

Cheektowaga, New York

Companies Worked For:

GG Fitness Equipment Buffalo, Budget Car Rental,...

Customize Resume View Resume

Food Supervisor

Memphis, Tennessee

Companies Worked For:

VA Medical Hospital, Dart Pest Control, Weir Pest...

Customize Resume View Resume

Server

Riverview, Florida

Companies Worked For:

JIMMY BUFFETTS MARGARITAVILLE, General Dynamics In...

Customize Resume View Resume

Csr

Sacramento, California

Companies Worked For:

Kelly Services Inc, Faneuil, Tooley shell

Search Resume Examples

Accent Marketing - Lead Speclist Resume Example

Resume Details

Previous Companies:

Previous Job Positions:

Schools:

Level of Education:

The Easiest Way to Create a Professional Resume.

Similar Resumes

Get Started on Your Job-winning Resume Today!