Jefferson City Medical Group - Lead Receptionist Resume Example

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Ella Peterson

XXXX XXXXXXXXX XX, Jefferson City, MO 65109

XXXXXXXXXXXXXXXXXXXXXXX

Ph: XXXXXXXXXXXX

Professional Summary

Seasoned receptionist with more than 9 years of experience in fast-paced Oncology Clinic. Excellent customer service and people skills. Track record of achieving exceptional organizational skills and in scheduling and leading by example.

Skills

Customer and Personal Service
Active Listening

Time Management
Instructing

Writing
Persuasion

Clerical

Experience

Lead Receptionist/Scheduler May 2005－Dec 2014 Jefferson City Medical Group Jefferson City, MO Responsibilities include answering telephone, scheduling or rescheduling appointments, consults and procedures. Billing reconciliation, charting, filing, faxing and all patient services unrelated to clinical responsibilities such as ordering office supplies, scheduling office equipment maintenance and handling all office mail and postage equipment.

Tax Clearance Feb 2003－May 2005 Missouri Department of Revenue Jefferson City, Mo Issued clearance certificates for sales on business taxes such as liquor and retail sales in order to obtain a license to operate. This applied to any size business also customer service duties included heavy telephone work as well as face to face contacts and on the computer.

Supervisor Jan 1983－Dec 2001 Sola Optical Inc. Jefferson City, Mo I was hired as a production worker and was promoted production lead and then to production supervisor and the last 2 yrs I managed the warehouse shipping and receiving. My responsibilities included production line work, to supervising up to 80+ employees. This included hiring, counseling, terminations, written performance reviews twice a year. Computer work with excel spreadsheets, some power point and word. Ordered all raw supplies for the plant and shipping of finished products as well as doing monthly and yearly physical inventories of raw materials and finished and semi finished products.

Education

GED May 1996 Department of Elementary & Secondary Ed. Jefferson City, Mo

Additional Information

I have had numerous training and continuing education in Excel, Word, Windows, Apics training I have worked with Citrix, Allscripts, EHR & IDX most recently. I have also had Project Management, Cultural Diversity& Awareness, Leadership & Supervisory Skills, Manager's Role as a Coach and numerous other classes and seminars dealing with employee and counseling issues.
References upon request

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Lead Receptionist Scheduler Supervisor

Resume Details

This is a real resume for a Lead Receptionist in Jefferson City, Missouri with experience working for such companies as Jefferson City Medical Group, Missouri Department Of Revenue, Sola Optical Inc. This is one of the hundreds of Lead Receptionist resumes available on our site for free. Use these resumes as templates to get help creating the best Lead Receptionist resume.

                                        Previous Companies:
                                        Jefferson City Medical Group
Missouri Department of Revenue
Sola Optical Inc

                                

                                        Previous Job Positions:
                                        Lead Receptionist
Scheduler
Tax Clearance
Supervisor

                                

                                        Schools:
                                        Department of Elementary & Secondary Ed.

                                        Level of Education:
                                        GED

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Jefferson City Medical Group - Lead Receptionist Resume Example

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