Lead Receptionist/Scheduler
May 2005-Dec 2014
Jefferson City Medical Group
Jefferson City,
MO
Responsibilities include answering telephone, scheduling or rescheduling appointments, consults and procedures. Billing reconciliation, charting, filing, faxing and all patient services unrelated to clinical responsibilities such as ordering office supplies, scheduling office equipment maintenance and handling all office mail and postage equipment.
Tax Clearance
Feb 2003-May 2005
Missouri Department of Revenue
Jefferson City,
Mo
Issued clearance certificates for sales on business taxes such as liquor and retail sales in order to obtain a license to operate. This applied to any size business also customer service duties included heavy telephone work as well as face to face contacts and on the computer.
Supervisor
Jan 1983-Dec 2001
Sola Optical Inc.
Jefferson City,
Mo
I was hired as a production worker and was promoted production lead and then to production supervisor and the last 2 yrs I managed the warehouse shipping and receiving. My responsibilities included production line work, to supervising up to 80+ employees. This included hiring, counseling, terminations, written performance reviews twice a year. Computer work with excel spreadsheets, some power point and word. Ordered all raw supplies for the plant and shipping of finished products as well as doing monthly and yearly physical inventories of raw materials and finished and semi finished products.
I have had numerous training and continuing education in Excel, Word, Windows, Apics training I have worked with Citrix, Allscripts, EHR & IDX most recently. I have also had Project Management, Cultural Diversity& Awareness, Leadership & Supervisory Skills, Manager's Role as a Coach and numerous other classes and seminars dealing with employee and counseling issues.
References upon request