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Mercy Health Urgent Care Ludington - Lead Phlebotomist Resume Example

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Rcaa Kdrae
Professional Summary

Accomplished, and motivated with 9+ years experience, who proudly maintains a highly productive, efficient, and quality-driven environment at all times. Superior computer skills, telephone etiquette, and the eagerness to learn new skills.

  • Time Management
  • MS word/ Excel Proficient
  • Proven Leader
  • Strong interpersonal skills
  • Excellent Work Ethic
  • Types 76 WPM
  • Detail-Oriented
Lead Phlebotomist, Customer Service Representative 11/2016 to Current
Mercy Health Urgent Care - Ludington Ludington, MI
  • Self-directed with astute judgment and high level of accountability.
  •  Managed various office duties such as answering multiple telephone lines, completing insurance forms, inputting data into Microsoft word and excel, and faxing orders and results to appropriate doctors offices.
  • Created and maintained computerized record management systems to record and process data and generate reports within excel.
Customer Service Representative 06/2013 to 12/2013
Mercy Health Hackley Campus Muskegon, MI
  • Managed various general office duties such as answering phone calls, registering patients information, faxing results and doctor orders to correct departments.
  • Documented patient information obtained from interviews with Data entry in a DOS system, excel, and microsoft word applications
  • Evaluated patient care needs, prioritized treatment, and maintained patient flow.
  • Cooperated and communicated effectively with physicians to ensure client satisfaction, and compliance within set standards.
Phlebotomist 04/2010 to 06/2012
Specturm Health Oncology and Specialty Clinic Fremont, MI
  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
  • Enter patient, specimen, insurance, or billing information into computer.
  • Assessed need for, ordered, obtained and interpreted appropriate lab tests.
  • Cultivated a warm and compassionate atmosphere  for patients receiving wound care, chemotherapy, and blood work in an infusion treatment facility.
Phlebotomy Jun 2008 Muskegon Community College - Muskegon, MI
  • Phlebotomy Certification
Medical Billing Apr 2007 Davenport University - Grand Rapids, MI
  • Computer Information Systems, Medical
  • Microsoft Word, Excel Applications
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Resume Details

This is a real resume for a Lead Phlebotomist in Montague, Michigan with experience working for such companies as Mercy Health Urgent Care Ludington, Mercy Health Hackley Campus, Specturm Health Oncology And Specialty Clinic. This is one of the hundreds of Lead Phlebotomist resumes available on our site for free. Use these resumes as templates to get help creating the best Lead Phlebotomist resume.

Previous Companies:

  • Mercy Health Urgent Care Ludington
  • Mercy Health Hackley Campus
  • Specturm Health Oncology and Specialty Clinic

Previous Job Positions:

  • Lead Phlebotomist
  • Customer Service Representative


  • Muskegon Community College
  • Davenport University

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