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Ross Stores - Lead Loss Prevention Resume Example

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Abigail Morgan
XXXXX XXXXXXXX XX, Katy,TX 77450
XXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Professional Summary
Over fifteen years of combined experience in business operations and management, with solid academic credentials. A generalist with outstanding conceptual, planning and leadership skills. An individual who is proactive and thrives on interacting with people
Skills
  • Customer and Personal Service
  • Sales and Marketing
  • Merchandising and Visual Displays
  • Effective Communication and Multitasking
  • Training, Mentoring and Developing Associates
  • Loss Prevention Methods Awareness and Implementation
Experience
Lead Loss Prevention: Nov 2012Present Ross Stores: Katy, TX
  • Employee of the month at Ross Stores for reducing shrink while exceeding customer service two consecutive years. Trainer for loss prevention new hires in the Houston Market.
  • Responsible for the inventory of a 15 million volume store.
  • Manage the loss prevention team and produce a work schedule weekly to the ASM.
  • Supervise and communicate loss prevention policies and procedures to employees along with educating them in best practices.
  • Merchandise high dollar items within the store, which plays a major role in loss prevention and sales.
  • Teaching, interacting and mentoring employees.
Lead Retail Customer Service Banker: Oct 2006Apr 2011 JP Morgan Chase: Houston, TX
  • Responsible for resolving customer situations via e-mail or phone.
  • Led team in Customer Satisfaction Surveys and supervised our group in manager's absence.
  • Assisted with new hire classes and follow up training to improve their survey scores and exceed sales goals.
  • Awarded employee of the month on numerous occasions. Received Exceeds rating for annual performance review twice. 
Assistant Store Manager: Dec 2004Mar 2006 Movado Company Store: Orlando, FL
  • Responsible for store operations, sales, merchandising, training, customer service,ordering and following up with customers, as well as loss prevention within the store.
  • Assisted in employee monthly reviews, bonus awards and payroll. 
Education
Master of Arts Liberty University
Bachelor of Arts Florida International University
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Resume Details

This is a real resume for a Lead Loss Prevention in Katy, Texas with experience working for such companies as Ross Stores, Jp Morgan Chase, Movado Company Store. This is one of the hundreds of Lead Loss Prevention resumes available on our site for free. Use these resumes as templates to get help creating the best Lead Loss Prevention resume.

Previous Companies:

  • Ross Stores
  • JP Morgan Chase
  • Movado Company Store

Previous Job Positions:

  • Lead Loss Prevention
  • Lead Retail Customer Service Banker
  • Assistant Store Manager

Schools:

  • Liberty University
  • Florida International University

Level of Education:

  • Master of Arts
  • Bachelor of Arts

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