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Hewlett Packard - Lead Field Service Tech Resume Example

Hannah Wood
XXXX XXXXXX XXX , Dallas , TX 75241 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXX
Summary
As a Data Technician in the United States Marine Corps; I was in trusted to program routers and switches in the beginning of
my career. As my career progressed I honed my skills in computer repair and customer service.
Skills
  • Fast learner
  • Skilled multi-tasker 
  • Adobe and Adobe Flash proficiency 
  • Java system proficient
  • Skilled in TCP/IP and WAN
Experience
Lead Field Service Tech 10/2014 to 12/2014
Hewlett-Packard Honolulu, Hi
  • Resolved customer issues in a clear, courteous and straightforward manner.
  • Demonstrated professionalism and courtesy with customers at all times.
  • Identified and solved technical issues with a variety of diagnostic tools.
  • Resolved problems with malfunctioning products.
  • Followed up with clients to ensure optimal customer satisfaction.
  • Remained up-to-date on the latest technologies and solutions applicable to company products.
  • Provided IT support to non-technical personnel within the business.
  • Installed software, modified and repaired hardware and resolved technical issues.
Data Technician 08/2011 to 12/2014
United States Marine Corps - Hawaii
Data Technician United States Marine Corps
  • Resolved customer issues in a clear, courteous and straightforward manner.
  • Demonstrated professionalism and courtesy with customers at all times.
  • Identified and solved technical issues with a variety of diagnostic tools.
  • Resolved problems with malfunctioning products.
  • Followed up with clients to ensure optimal customer satisfaction.
  • Remained up-to-date on the latest technologies and solutions applicable to company products.
  • Provided IT support to non-technical personnel within the business.
  • Installed software, modified and repaired hardware and resolved technical issues.
Education
High School Diploma: Arkansas Senior High School - Texarkana, AR
Certifications
•Security Clearance Level: Secret
•A+ Certification
•Computer/Information Technology

•Data Systems Technician
•Cisco LAN Switching and Wireless
•Cisco Network Fundamentals
•Cisco Routing Protocols
•Exchange Server
•Windows Server
•Security + Certification
Awards
  • CERTIFICATE
    OF APPRECIATION 

  • GLOBAL
    WAR ON TERRORISM SERVICE MEDAL
  • NATIONAL
    DEFENSE SERVICE MEDAL 

  • GOOD
    CONDUCT MEDAL 
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Resume Details

This is a real resume for a Lead Field Service Tech in Dallas, Texas with experience working for such companies as Hewlett Packard, United States Marine Corps Hawaii, United States Marine Corps. This is one of the hundreds of Lead Field Service Tech resumes available on our site for free. Use these resumes as templates to get help creating the best Lead Field Service Tech resume.

Previous Companies:

  • Hewlett Packard
  • United States Marine Corps Hawaii
  • United States Marine Corps

Previous Job Positions:

  • Lead Field Service Tech
  • Data Technician

Schools:

  • Arkansas Senior High School

Level of Education:

  • High School Diploma

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