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Panera Bread Co - Kitchen Manager Resume Example

Alexa Coleman
XXXX XXXXXXXX XXXXXXX XXX XXX XXXX, Kingwood, TX 77339
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary
Friendly and energetic Kitchen Manager with a solid history of achievement in customer satisfaction. Enthusiastic leader with strong organizational and prioritization abilities. Able to learn new skills quickly and proficient in growing key customer relationships. Hard working, drives high sales in both slow and busy shifts. Motivated, competitive, and goal-oriented with a track record of exceptional results in sales growth and high PACE percentages. Represents establishment with a welcoming and professional demeanor at all times and is willing to put these skills to use in a variety of fields.
Skills
  • Customer and Personal Service
  • Clear Communication
  • Critical Thinking
  • Social Perceptiveness and Interpersonal Skills
  • Management of Personnel Resources
  • Judgment and Decision Making Under Pressure
  • Food Production
  • Management of Financial and Material Resources
  • Service Orientation
  • Basic Microsoft Office skills
Experience
Kitchen Manager Oct 2013Present Panera Bread Co. Atascocita, TX
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Monitor budgets and payroll records.
  • Review financial transactions to ensure that expenditures are authorized and budgeted and input them into a ledger.
  • Place bi-weekly order of all food and paper product according to the cafe's needs.
  • Place daily order of fresh dough in anticipation of the next day's sales.
  • Order and purchase equipment and supplies.
  • Reconcile P&L's at the end of a sales period.
  • Adjust the amount and type of product to be made by anticipating the changing demands of customers.
Shift Supervisor Jun 2012Oct 2013 Panera Bread Co. Atascocita, TX
  • Instruct employees or provide on-the-job training.
  • Count money and make bank deposits.
  • Schedule staff hours and assign duties.
  • Establish standards for personnel performance and customer service.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and kitchen facilities.
Associate Trainer Aug 2011Jun 2012 Panera Bread Co. Atascocita, TX
  • Offer specific training programs to help workers maintain or improve job skills.
  • Monitor, evaluate, or record training activities or program effectiveness using provided job aids.
  • Maintain sanitation, health, and safety standards in work areas.
  • Take food and drink orders and receive payment from customers.
  • Prepare and serve beverages such as coffee and fountain drinks.
  • Clean, stock, and restock workstations and display cases.
Team Lead Feb 2010Aug 2011 Academy Sports + Outdoors Humble, Tx
  • Report project plans, progress, and results.
  • Redesign the displays to guide the up sale of certain products and keep up with seasonal needs.
  • Use computers to produce signage.
  • Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Assign employees to specific duties.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Answer any phone calls in relation to my department about product or customer concerns.
Education
General Studies Lone Star College @ Kingwood Kingwood, TX
International Studies University of North Carolina @ Charlotte Charlotte, NC
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Resume Details

This is a real resume for a Kitchen Manager in Kingwood, Texas with experience working for such companies as Panera Bread Co, Academy Sports Outdoors. This is one of the hundreds of Kitchen Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Kitchen Manager resume.

Previous Companies:

  • Panera Bread Co
  • Academy Sports Outdoors

Previous Job Positions:

  • Kitchen Manager
  • Shift Supervisor
  • Associate Trainer
  • Team Lead

Schools:

  • Lone Star College @ Kingwood
  • University of North Carolina @ Charlotte

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