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Rex Technology Services - IT Technician Resume Example

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Paisley Bryant
XXXX XX XXXXXX XXXXXXX XXXXXXX, Fresno, CA 93722
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Over 5 years experience with customer service in wholesale and retail settings. Proven track record in trouble shooting to produce successful increased revenue. Excellent team-building skills with ability to develop rapport and and develop regular clientele. 

Skills
  • Skilled in essential physical job functions, anticipating needs and empathizing with diverse customers.
  • Speak clearly, quickly identify and resolve problems, listen and respond to requests, and follow up to assure complete satisfaction.
Experience
IT Technician Jan 2012Apr 2013 Rex Technology Services Las Vegas , NV
  • Increased the ease and accessibility of inter-department communication and data sharing, though implementation of new network setup and troubleshooting. 
  • Ensured client deadlines through the development of workflow charts and diagrams.
General Laborer Nov 2009Mar 2010 Electronic Recyclers International Fresno , CA
  • Assembled various boxes, containers, crates, and packages according to instructions.
  • Packed and unpacked cargo to process shipments.
  • Interpreted written work orders to establish assigned tasks and associated resource needs.
Customer Service Agent Oct 2008Oct 2009 Alorica Fresno , CA
  • Responded to and resolved customer complaints for all electronic products purchased by Walmart. .
  • Offered product package information to new customers.
  • Interacted with diverse personnel to resolve invoicing and shipping problems.
  • Maintained current knowledge of specials and store promotions.
Installation Technician Feb 2007Aug 2008 Ken's Beverage Incorporated Aurora , CO
  • Installed beverage machines for Coca Cola Corporation. Disassemble appliances so that problems can be diagnosed and repairs can be made. Bill customers for repair work, and collect payment.
  • Oversee warehouse operations, worked shipping and receiving, operated forklift. .
Education
High School Diploma : General Mountain Oaks High School North Fork , CA IT Tech - Current Student of Culinary Arts
Additional Information
Certificates
Serve/Safe/Food Management Certificate
Supervisor Management Certification
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Resume Details

This is a real resume for a IT Technician in Fresno, California with experience working for such companies as Rex Technology Services, Electronic Recyclers International, Alorica. This is one of the hundreds of IT Technician resumes available on our site for free. Use these resumes as templates to get help creating the best IT Technician resume.

Previous Companies:

  • Rex Technology Services
  • Electronic Recyclers International
  • Alorica

Previous Job Positions:

  • IT Technician
  • General Laborer
  • Customer Service Agent
  • Installation Technician

Schools:

  • Mountain Oaks High School

Level of Education:

  • High School Diploma

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