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Johnnylinuxcom - It Support Specialist Resume Example

Levi Perez
XX XXXXXXXX XX, Windham, CT 06280
Professional Summary

Highly motivated IT Support Specialist seeking a position as HELP DESK ANALYST. Exceptional customer services skills, with a 8-year background in Health Care and Health Care Technology.


  • Engineering and Technology
  • Health Care
  • Troubleshooting
  • Equipment Maintenance
  • Microsoft (All)
  • Linux (All)
  • VMware
  • CentOS
  • peripheral devices
  • Computer repair
  • Experience
    IT Support Specialist Apr 2011Present Windham, CT
    • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
    • Perform data backups and disaster recovery operations.
    • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
    • Plan, coordinate, and implement network security measures to protect data, software, and hardware.
    • Configure, monitor, and maintain email applications or virus protection software.
    • Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
    • Load computer tapes and disks, and install software and printer paper or forms.
    • Design, configure, and test computer hardware, networking software and operating system software.
    • Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
    • Confer with network users about how to solve existing system problems.
    • Perform routine network startup and shutdown procedures, and maintain control records.
    • Analyze equipment performance records to determine the need for repair or replacement.
    • Maintain an inventory of parts for emergency repairs.
    • Maintain logs related to network functions, as well as maintenance and repair records.
    • Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
    • Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
    • Train people in computer system use.
    Medical Technologist Apr 2008Jul 2014 WILLIAM W. BACKUS HOSPITAL Norwich, CT Completed 32 hours of PACE training in Mundelein, Illinois at Sysmex Training faculty for Sysmex XE-​5000, Sysmex XT-4000i, and Sysmex XS-1000i. Responsible for implementation of all new Sysmex technology and training, which included building databases, rule writing, and participation in IT meetings concerning middle-ware, Linux base server and Integration with Meditech. Completed 32 hours of PACE training in Indianapolis, IL at Roche Training facility for Roche cobas® 6000 analyzer series. Responible for training of staff on new equipment. Set up, maintain, calibrate, clean, and test sterility of medical laboratory equipment. Analyze the results of tests or experiments to ensure conformity to specifications, using special mechanical or electrical devices. Prepare standard volumetric solutions or reagents to be combined with samples, following standardized formulas or experimental procedures. Inoculate fertilized eggs, broths, or other bacteriological media with organisms. Collect blood or tissue samples from patients, observing principles of asepsis to obtain blood sample. Obtain specimens, cultivating, isolating, and identifying microorganisms for analysis. Cut, stain, and mount tissue samples for examination by pathologists. Perform medical research to further control or cure disease. Supervise or instruct other technicians or laboratory assistants. Conduct chemical analyses of body fluids, such as blood or urine, using microscope or automatic analyzer to detect abnormalities or diseases and enter findings into computer. Conduct blood tests for transfusion purposes and perform blood counts. Examine cells stained with dye to locate abnormalities. Consult with a pathologist to determine a final diagnosis when abnormal cells are found. Analyze and record test data to issue reports that use charts, graphs, or narratives.
    Medical technologist Sep 2006Apr 2008 CLINICAL LAB PARTNERS Newington, CT Conduct chemical analysis of body fluids, including blood, urine, or spinal fluid, to determine presence of normal or abnormal components. Analyze laboratory findings to check the accuracy of the results. Enter data from analysis of medical tests or clinical results into computer for storage. Operate, calibrate, or maintain equipment used in quantitative or qualitative analysis, such as spectrophotometers, calorimeters, flame photometers, or computer-controlled analyzers. Establish or monitor quality assurance programs or activities to ensure the accuracy of laboratory results. Set up, clean, and maintain laboratory equipment. Provide technical information about test results to physicians, family members, or researchers. Analyze samples of biological material for chemical content or reaction.
    Bachelor of Science : Medical Technology Sep 2007 University Of Connecticut Storrs, CT
    Bachelor of Science : Molecular Biology Jun 2006 University Of Connecticut Storrs, CT
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    Resume Details

    This is a real resume for a IT Support Specialist in Windham, Connecticut with experience working for such companies as Johnnylinuxcom, William W Backus Hospital, Clinical Lab Partners. This is one of the hundreds of IT Support Specialist resumes available on our site for free. Use these resumes as templates to get help creating the best IT Support Specialist resume.

    Previous Companies:

    • JohnnyLinuxcom

    Previous Job Positions:

    • IT Support Specialist
    • Medical Technologist


    • University Of Connecticut

    Level of Education:

    • Bachelor of Science

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