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Centurylink - It Support Resume Example

Ariana Alexander
XXXX XXXX XXXX XX, Des Moines, IA 50317
XXXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Professional Summary

Friendly and enthusiastic Housekeeping with 10 years of specialization in Hotels, Restaurants. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills
  • Active Listening
  • Customer and Personal Service
  • Service Orientation
  • English Language
  • Public Safety and Security
  • Time Management
  • Reading Comprehension
  • Judgment and Decision Making
  • Complex Problem Solving
  • Instructing
  • Writing
  • Negotiation
  • Systems Evaluation
  • Sales and Marketing
  • Troubleshooting
  • Clerical
  • Computers and Electronics
  • Law and Government
  • Telecommunications
  • Repairing
  • Installation
  • Programming
Experience
IT Support Sep 2014Present Centurylink Des Moines, IA
  • Use computers for various applications, such as database management or word processing.
  • Complete forms in accordance with company procedures.
  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
  • Analyze equipment performance records to determine the need for repair or replacement.
  • Train people in computer system use.
Sales Jun 2014Sep 2014 Marktlink Indianola, IA
  • Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
  • Monitor customer preferences to determine focus of sales efforts.
  • Determine price schedules and discount rates.
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
Housekeeping Apr 2014Jun 2014 Pilot Truck Stop Des Moines, IA
  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
  • Clean lobbies, lounges, restrooms, corridors,  stairways, locker rooms, and other work areas so that health standards are met.
  • Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
  • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
  • Sort clothing and other articles, load washing machines, and fold dried items.
  • Keep storage areas and carts well-stocked, clean, and tidy.
  • Request repair services and wait for repair workers to arrive.
  • Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
  • Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
  • Replace light bulbs.
Education
High School Diploma: General Dec 1998 Metro High School Cedar Rapids, IA
Bachelor of Science: Criminal Justice Devry Chicago, IL
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Resume Details

This is a real resume for a IT Support in Des Moines, Iowa with experience working for such companies as Centurylink, Marktlink, Pilot Truck Stop. This is one of the hundreds of IT Support resumes available on our site for free. Use these resumes as templates to get help creating the best IT Support resume.

Previous Companies:

  • Centurylink
  • Marktlink
  • Pilot Truck Stop

Previous Job Positions:

  • IT Support
  • Sales
  • Housekeeping

Schools:

  • Metro High School
  • Devry

Level of Education:

  • High School Diploma
  • Bachelor of Science

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