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StayWell - IT Project Manager Resume Example

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Savannah Hughes
XXXX XXXXX XXXXXX XX , Minneapolis , MN 55421 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXX
Summary
Accomplished and energetic implementation project manager with 13 years of experience providing successful enterprise implementations and leadership. Excel in liaising between business and technical areas to achieve on-time, on-budget and on-spec project completions. Excellent communication, organizational, and attention to detail skills, resulting in exceptional results and strong business-wide relationships.
Skills
  • Project Lifecycle Management
  • Enterprise Implementations
  • Business Process Re-engineering
  • System Migrations
  • Requirements Definition & Analysis
  • Project Scheduling and Risk Analysis
  • Team Building & Leadership
  • Quality Assurance
  • Excellent Communication - written and verbal
  • Highly Adaptable
  • MS Project, Word, Excel, Visio, PowerPoint, Rally,
  • Salesforce, Service Desk Plus
Experience
IT Project Manager 04/2014 to 06/2015
StayWell Eagan, MN
  • Provided leadership and support within IT, in addition to collaborating with many other internal departments and multi-disciplinary project teams to enhance current product offering, as well as implementation of new products.
  • Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, and staffing.
  • Responsible for direction and management of internal legacy applications, business process re-engineering, systems integration, and operational efficiencies.
  • Coordination and management of multiple projects that have resulted in improvements in process, cost-savings, and improved delivery time. 
  • Monitor or track project milestones and deliverables.
  • Prepare and report out project status for high level executives by collecting, analyzing, and summarizing information and trends.
  • Schedule and facilitate meetings related to information technology projects.
  • Identify, review, or select vendors or consultants to meet project needs.
  • Developed, coordinated and conducted product and process trainings at the enterprise level.
  • Meet with department heads, C-level executives, managers, vendors, and others, to solicit cooperation and resolve problems.
  • Assessed business implications for each project phase and monitored progress to meet deadlines, standards and cost targets.
  • Equipped StayWell with solutions that improved the implementations process and timeline on business-wide projects.
  • Effectively led, communicated with, and coordinated project teams of up to 15 members 
  • Collaborated with all cross-functional team members/system owners to accomplish required tasks and provide project updates. 
  • Scrum Master Certified
IT Manager 07/2012 to 04/2014
StayWell
  • Analyze operations to evaluate performance of a company or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change.
  • Serve as liaisons between organizations, shareholders, and outside organizations.
  • Direct or coordinate activities of businesses or departments concerned with production, pricing, sales, or distribution of products.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
Senior Client Service Manager 10/2007 to 07/2012
StayWell
  • Responsible for managing team of up to 14 members
  • Led and managed implementation of over 100 client websites
  • Provided leadership, mentoring, and guidance to staff, in addition to other teams and departments
  • Coordinated, created, and delivered multiple process and product training to multiple teams within the business
  •  
Implementation Manager 03/2003 to 10/2007
StayWell
  • Execute the implementation of programs, creating and managing project schedules both internal and client-facing; 
  • Participate in client meetings, gathering requirements and organizing proper follow-through.
  • Coordinate with internal departments to ensure program launch schedule maintains target deadlines. 
  • Oustanding communication skills and attention to detail to exceed customer expectations and maintain high levels of client satisfaction  
  • Consults with clients on product configurations to meet wellness-program goals while maintaining scope outlined in the contract.
  •  Represents implementation team on cross-functional process-improvement initiatives.•
  • Serves as implementation subject matter expert on incentive tracking product and data import/export product.•
  • Mentors new team members and conducts new process trainings. 
HEALTH COACH 11/2001 to 03/2003
StayWell
  • Worked with lifestyle management program participants to enhance their skills and knowledge to improve health behaviors
  • Developed trusting relationships through active listening, empathy, and consistency
  • Improved lives through successful coaching, follow-up, and education.
Education
Master of Science: Jul 2001 MN STATE UNIVERSITY - Mankato, MN Community Health - Dean's List
Bachelor of Science: Physical Education and Health May 1990 UNIVERSITY OF ST THOMAS - St. Paul, MN Physical Education and Health - Dean's List
Project Management Professional (PMP), In Process: PROJECT MANAGEMENT INSTITUTE - SCRUM ALLIANCE - Certified Scrum Master
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Resume Details

This is a real resume for a IT Project Manager in Minneapolis, Minnesota with experience working for such companies as Staywell. This is one of the hundreds of IT Project Manager resumes available on our site for free. Use these resumes as templates to get help creating the best IT Project Manager resume.

Previous Companies:

  • StayWell

Previous Job Positions:

  • IT Project Manager
  • IT Manager
  • Senior Client Service Manager
  • Implementation Manager
  • HEALTH COACH

Schools:

  • MN STATE UNIVERSITY
  • UNIVERSITY OF ST THOMAS
  • PROJECT MANAGEMENT INSTITUTE

Level of Education:

  • Master of Science
  • Bachelor of Science
  • Project Management Professional (PMP), In Process

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