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Bank of America Meridian Technologies - IT Business Analyst Resume Example

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Michael Moore
XXXX XXXXXXXXXX XXXXX, Indian Trail, NC 28079
Ph: XXXXX XXXXXXXX
XXXXXXXXXXXXXXXXXX
Summary:
To obtain a position where I can maximize my multilayer of management skills, quality assurance and customer service skills in the IT industry; while applying all my knowledge and experience for the growth of the organization. SKILLS SUMMARY SQA Testing & Methodologies Test Plans, Cases & Processes Functional Testing Scripting & Documentation Regression & Negative Testing Acceptance Testing Data Interface & Migration Testing Stress Testing Defect/Bug Tracking Test Strategies & Coverages QA & QC Standards QUALIFICATIONS Great communications and interpersonal skills promoting great customer relations. Strong analytical and communication skills (verbal and written). Years of experience as supervisor and training of personnel. Years of experience as Manual Tester and QA Analyst. Ability to handle multiple projects and directives and work in a fast-paced, highly integrated and systemic work environment Scripting for UAT and SIT applications Assist in identifying scripts for regression testing. Years of experience of Quality Center Web base application testing using Unix/Linux platforms
Skills:
  • Reading Comprehension
  • Active Listening
  • Monitoring
  • Systems Analysis
  • Problem Solving
  • Time Management
  • Coordination
  • Judgment and Decision Making
Experience:
IT Business Analyst Jun 2013Jun 2014 Bank of America (Meridian Technologies) Charlotte, NC
  • Reviewed and enhanced BRD / FDD and various processes to understand application scope, requirements and functionalities. Participated in various meetings to understand operational and functional needs.

  • Requested a data loads in a flat file and validated extracted actual data against expected.

  • Validated various reporting functionalities (Eliminations, Intercompany matching, Master Data Load, and Pencil Adjustments, Transaction Data Load for the data loaded into SAP/BI or EPM.) and various custom developments.

  • Worked with Financial Analysts/SME's to develop, maintain and execute the test scripts and various data sheets.

  • Worked with the Deloitte development and Configuration Team to co-ordinate and resolve testing issues / defects.

  • Performed FUT and SIT Testing, End to End Testing and Regression Testing in the Test environment.

  • Executed Test Scripts to validate testable functionalities and reported defects for the failed conditions using Mercury Quality Center and provided daily / weekly status reports to the higher management on a timely basis.

Developed Test Estimates, Test metrics to ensure test coverage, test effectiveness and testing productivity


Remediating financial reports and schedules from bank existing BOR (Book of Records) to the proposed BOR.  Reconciling various GL accounts among the bank's multi-platform systems (Oracle, In$ight, SAP, FDES, and FCS)

  • Identifying the variances and results between BOR and proposed BOR in reporting mapping problems.

Ability to multi-task and drive to get task deliverables completed under tight deadlines



Business Process Analyst Dec 2011Feb 2013 Wells Fargo Charlotte, NC
  • Worked with Financial Analysts/SME's to develop, maintain and execute the test scripts and various data sheets.
  • Worked with the Deloitte development and Configuration Team to co-ordinate and resolve testing issues / defects.
  • Performed FUT and SIT Testing, End to End Testing and Regression Testing in the Test environment.
  • Executed Test Scripts to validate testable functionalities and reported defects for the failed conditions using Mercury Quality Center and provided daily / weekly status reports to the higher management on a timely basis.
  • Developed Test Estimates, Test metrics to ensure test coverage, test effectiveness and testing productivity.
  • Promontory Foreclosure Testing Tools: Quality Center 11 Testing Application: Lombardi, MSP Testing Methodology: Waterfall Duties and Tasks: Quality Assurance analyst for the Promontory group Build test scripts from business specific documentation regarding technology requirements and processes Perform software quality assurance using QC11 on mission-c.
Quality Assurance Engineer Feb 2011Oct 2011 Bank of America Signature Consultants Charlotte, NC
  • ePayments Delivery Build Team Amanda Holcomb-Consumer Banking Projects: Online Bill Payment Transformation Project (Atlas), Online Bill Payment transition project moving approximately 200 thousand users from a retired platform and Person to Person Transfer Enhancements project Testing Tools: Quality Center 9.2 Testing Methodology: DMAIC Duties and Tasks: Authored and executed User Acceptance Testing Scripts Performed script traceability to Business Requirements Prepared pre-transition data and documentation to validate post-transition data Validated test system converting ID's and corresponding data elements Communicate issues with testing environment and have the team start working on the issue before majority of UAT testers (CA/NC) were in.
  • Documented and tracked defects Reported daily updates, system issues and failures to leadership Performed Adhoc and Regression testing as needed Actively attended and participated in tester training of new function.
Manual Tester Oct 2009Jul 2010 Wachovia a Wells Fargo Co Signature Consultants Charlotte, NC
  • Contact Center Technology Clarissa Thomason Project-CIV Sales Rewrite Project (Risk Screening, Experian Connection, Authentication Tracker) Testing Tools: Quality Center, Legacy Edge, Hogan-Mainframe Tracking System: Clear Quest Testing Methodology: Waterfall Duties and Tasks Writing and executing test plan and test scripts Defect tracking, reporting, and metrics for testing Data Conditioning End to end systems testing Functional, Regression, Ad Hoc, and Smoke Testing Building accounts on mainframe for testing, setting priviliges according to customer status, testing for correct account name, account number and address for backend testing on Mainframe.
  • Site Point Person for Charlotte location - Responsibilities: Act as back up for sizing calls for QA Lead if needed.
  • Act as first line of contact for site project question/issues and to continue with regularly assigned project work-reduced by 25% to allow for site point duties.
  • Roll-up reporting of team QA status to QA Le.
May 2008Nov 2008 BB&T Sapphire Technologies Charlotte, NC
  • MANUAL TESTER-Treasury Management Delivery & Support Linda Dinh Projects-Cash Manager Online 3.17, Payee Positive Pay, ACH Mobius, Promotional Waive, RPP reporting Script Writing and Defect Tracking: Excel Spreadsheet Testing Tools: Excel Spreadsheet, Mainframe Testing Methodology: SDLC Duties and Tasks: Wrote test cases and executed test procedures on web-based platform used by corporate clients to initiate transactions and view information reporting.
  • Prepare test data and documenting test results.
  • Logging defects and retesting fixed bugs.
  • UAT, Regression, Functional, and Software Testing.
  • Experience using the 3270 Mainframe and pulling reports through Document Direct.
  • Account Analysis reports (using a Mainframe based application).
  • Building accounts for business and personal accounts for testing within Mainframe.
  • Assisted in prioritizing defects for Test Team.
  • Applied QA Test Methodology.
  • Part of test team consisting of a minimum of 6 testers.
TECHNICAL ANALYST Apr 2007Mar 2008 Wachovia Corp First Place Capital Mgmt Group Charlotte, NC
  • Projects-Annuity Net, Annuity Linking Accounting Reconciliation System, Golden West Merger and the Image and Workflow Testing Tool: Qualify Center Testing Methodology: SDLC Duties and Tasks: Prepared and executed test scripts for manual testing.
  • Assisted with set-up for new system releases and test schedules for test releases.
  • Assisted with test data collection and build-out of Test Regression base.
  • Identify and log defects in Mercury Test Director 8.0.
  • Assisted and participated Systems Integration Testing (SIT), User Acceptance Testing (UAT) and Regression Testing for Annuity Net and Image and Workflow.
  • Part of test team consisting of a minimum of 4 testers.
Jan 2006Mar 2007 Wachovia Corp First Place QUALITY ASSURANCE TEST Charlotte, NC
  • Project-AIX Upgrade Testing Tool: Quality Center Testing Methodology: SDLC Duties and Tasks: Analyze business and functional requirements.
  • Manually create and revise current environment test scripts for automation.
  • Develop test scripts/plans in Mercury Test Director (TD) 8.0.
  • Identify and log defects in Mercury Test Director (TD) 8.0.
  • Participated in Database validation and Cycle Testing.
  • Insured testing requirements are complete.
  • Functional, End to End.
Sr. Change Analyst Jul 2004Dec 2005 Bank of America Charlotte, NC
  • Wire Transfer Project Mgmt Andrew Kelchner Projects- MTI to WTX Conversion and the Fleet Bank Merger Testing Tool: Quality Center Duties and Tasks: Prepared functional design documents.
  • Monitored project plan to ensure deliverables were completed on schedule using the DMAIC process.
  • Facilitated design workgroup meetings to confirm consensus between operational and technical partners.
  • Worked closely with the technical and design teams to write documentation to enhance upgrades to the new intranet system.
  • Reviewed and finalized documentation before testing and implementation.
  • Performed SIT, UAT and Regression testing.
  • Scheduled, facilitated and attended project related meetings.
  • Insured testing requirements are complete.
Data Entry Supervisor Jul 1999Jul 2004 Bank of America Charlotte, NC
  • AVP) Jean Welty Duties and Tasks: Conducted interviews for the hiring of new associates.
  • Coached associates on their performance, set up training and educational needs.
  • Tracked, monitored and analyzed errors.
  • Worked with other support teams to eliminate repeated errors.
  • Proactively supported UAT, Dress Rehearsals and Volume tests prior to Implementation.
  • Front-end VRU testing Monitored workflow and associates to ensure coverage concerning clients.
  • Handled critical issues concerning internal/external customers.
  • Wrote and tested IVR scripts as a UAT tester Managed 20 to 30 associates.
Education:
IT (SQL) May 2013 South Piedmont Community College Monroe, NC
Information Technology/Support -January Sep 2011 University of Phoenix
Additional Information:
AWARDS
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Resume Details

This is a real resume for a IT Business Analyst in Indian Trail, North Carolina with experience working for such companies as Bank Of America Meridian Technologies, Wells Fargo, Bank Of America Signature Consultants. This is one of the hundreds of IT Business Analyst resumes available on our site for free. Use these resumes as templates to get help creating the best IT Business Analyst resume.

Previous Companies:

  • Bank of America Meridian Technologies
  • Wells Fargo
  • Bank of America Signature Consultants

Previous Job Positions:

  • IT Business Analyst
  • Business Process Analyst
  • Quality Assurance Engineer
  • Manual Tester
  • TECHNICAL ANALYST

Schools:

  • South Piedmont Community College
  • University of Phoenix

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