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Lexmark International Inc - Iss Global Professional Services Resume Example

Benjamin Taylor
XXX XXXXXXX XXX, Georgetown, KY 40324
Professional Summary
  • Critical Thinking
  • Complex Problem Solving
  • Technical Writing
ISS Global Professional Services May 2009Present Lexmark International Inc. Lexington, KY Standardize ISS global professional services roles
Wrote business case to move solutions support from GEO based PS teams to centralized support 
Develop Help Desk Integration Services offering, generated over $300K additional revenue 
Manager, SD&I EMEA Aug 2007May 2009 Lexmark International Inc. Paris, FR Refine processes to create efficiency 
Manager, Solutions Archtecture Aug 2006Aug 2007 Lexmark International Inc. Lexington , KY Temp
Global Alliances Manager Jan 2004Jul 2007 Lexmark International Inc. Lexington, KY Negotiated alliance agreement for product integration and sales strategy with Documentum  
MFP Product Marketing Manager Jan 2003Jan 2004 Lexmark International Inc. Lexington, KY
  • Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.
  • Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
  • Compile lists describing product or service offerings.
  • Consult with product development personnel on product specifications such as design, color, or packaging.
  • Coordinate or participate in promotional activities or trade shows, working with developers, advertisers, or production managers, to market products or services.
Account Manager, Financial Services Jan 2000Mar 2003 Lexmark International Inc. San Antonio, TX
  • Construct engagement strategy across financial services accounts in three states to surpass sales quota 
  • Cultivate 3x sales funnel to identify and prioritize potential opportunities 
  • Confer with potential customers regarding their business needs and advise customers on hardware models to purchase.
  • Create motivated customers through business case and relevant  ROI creation
Systems Engineer Sep 1999Jan 2000 Lexmark International Inc San Antonio , TX
  • Collaborate with customer focused team to develop strategic account plan
  • Communicate with Customer to understand specific business process and system requirements.
  • Document design specifications, installation instructions, and other deployment activities associated to customer deployment.
  • Verify stability, interoperability, and security of hardware architecture within customer's infrastructure.
  • Provide technical guidance, training and troubleshooting  techniques to customer's IT and Help Desk teams.
  • Facilitate revenue attainment goals through successful pilot and certification processes for hardware and software.
Bachelor of Science: International Business Apr 2012 Strayer University-Kentucky Lexington, KY
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This is a real resume for a ISS Global Professional Services in Georgetown, Kentucky with experience working for such companies as Lexmark International Inc. This is one of the hundreds of ISS Global Professional Services resumes available on our site for free. Use these resumes as templates to get help creating the best ISS Global Professional Services resume.

Previous Companies:

  • Lexmark International Inc

Previous Job Positions:

  • ISS Global Professional Services
  • Manager
  • Solutions Archtecture
  • Global Alliances Manager


  • Strayer University-Kentucky

Level of Education:

  • Bachelor of Science

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