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Convergys - Iphone Customer Care Agent Resume Example

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Anna Gonzales
XXXX XXXXXXXX XXXX, Woodlawn, TN 37191
Seeking a position in a stable and challenging environment in which experience, training and natural ability will benefit the employer and provide a potential for personal growth. 

  • Operation and Control
  • Computers and Electronics
  • Troubleshooting
  • Solving purchase order discrepancies
  •  Managing time sensitive product deadlines
  •  Locating lost and miss stocked freight
Iphone Customer Care Agent Aug 2014Sep 2014 Convergys Clarksville, tn
  • Assisted with the Iphone 6 and  Iphone 6 plus  pre orders and launch
  • Equipment troubleshooting
  • Billing reviews and plan changes
  • Promoted Ditural first
Assembily Tech Jan 2014Aug 2014 ELectrolux Springfield, Tn Fast paced production line assembly of Ranges.
Operations Manager Jan 2008Jan 2013 Van Zandt Family Farms Rio Oso, CA
  • Responsible for running the operations of family owned walnut orchards.
  • Assisted in daily maintenance tasks.
  • Maintained good working relationships with wholesale vendors.
Inventory Team Leader Jan 1998Jan 2008 ACE Hardware Support Center Rocklin, CA
  • Responsible for running the operations of the inventory process which consisted of managing the stores inventory team, organizing informative inventory meetings, issuing and resolving quality assurance errors and overseeing the counting and balancing of 65,000 stock numbers per year.
  • Maintained operation of inventory forklifts, cherry pickers and tuggers.
  • Was able to motivate and inspire my team of 15 people to preform.
  • Recgonized by the company for quickly and smoothly resolving customer service issues.
Data Technician
  • Printed all documents, reports and labels required for next days business.
  • Skilled at operating and maintaining large IBM printers as well as various other printers.
  • Assisted traffic department with orders, trailers and routes.
Inventory Clerk
  • Researched and corrected inventory and purchase order discrephanies.
  • Responsible for shipping time sensitive sales ad merchandise to over 465 stores via bulletin system.
  • Complied with overseas shipping regulations.
A.A: Business Administration Yuba College Marysville, CA
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Resume Details

This is a real resume for a Iphone Customer Care Agent in Woodlawn, Tennessee with experience working for such companies as Convergys, Electrolux, Van Zandt Family Farms. This is one of the hundreds of Iphone Customer Care Agent resumes available on our site for free. Use these resumes as templates to get help creating the best Iphone Customer Care Agent resume.

Previous Companies:

  • Convergys
  • ELectrolux
  • Van Zandt Family Farms

Previous Job Positions:

  • Iphone Customer Care Agent
  • Assembily Tech
  • Operations Manager
  • Inventory Team Leader
  • Data Technician


  • Yuba College

Level of Education:

  • A.A

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