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San Francisco Pretrial Diversion Project Inc - Intensive Case Manager Resume Example

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Lillian Price
XXXX XXXXXXX XXXXXX , San Francisco , CA 94123 | (H) XXXXX XXXXXXXX | XXXXXXXXXXXXXXXXXXXX
Education
Bachelor of Science: Human Resources Dec 2015 Golden Gate University - San Francisco, CA Human Resources
Bachelor of Arts: Criminal Justice Sep 2006 San Francisco State Universirty - San Francisco, CA Criminal Justice
Computer Skills
  • Microsoft Word
  • Avatar
  • Salesforce
  • HIRE
  • ETO
  • CMS/IMS
  • PowerPoint
  • Citrix
  • Excel
Experience
Intensive Case Manager 05/2012 to 03/2015
San Francisco Pretrial Diversion Project Inc San Francisco, CA
  • Provide intensive case management and Program Supervision to approximately 30-50 homeless defendants through the Community Justice Center Court (CJC) and the San Francisco Courts.
  • Most Court Accountable Homeless Services client's are chronically homeless, mentally ill, drug-addicted, and medically indigent.
  • Screen, interview, assess, and complete release plan for clients and provide ongoing intensive support from in custody program referral to transition and court completion date.
  • Upon release secure primary medical care, housing, medication management, benefits advocacy, medical insurance, mental health care, substance abuse treatment and any other necessary services.
  • Work jointly with a vast network of community treatment providers, medical providers, parole and probation officers, attorneys, social workers, housing specialists etc. to helps clients remain engaged.
  • Assist in preparation of court reports, quarterly cumulative reports, and vignettes of successful client completions.
Supervisor/Vocational Rehabilitation Counselor 01/2009 to 05/2012
Richmond Area Multi-Services, Inc RAMS San Francisco, CA
  • PAES Counseling & Pre-Vocational Services, promoted to provide culturally competent supervision, vocational assessment, counseling, training, and/or rehabilitation services, individually and in groups, to clients of the PAES Counseling Services, at the program and on-site at RAMS Hire-Ability Vocational Services program.
  • Conduct pre-vocational assessments, develop and maintain a Vocational Plan, and document progress for each client to work towards their employment goals.
  • Instruct and lead a team of clients, receiving on-the-job assessment and training, to enhance upon their vocational skills such as: productivity, quality, punctuality, and communication skills.
  • Collaborate with intake coordinators, therapists, case managers, parole officers, and other care providers to support client's needs.
  • Facilitate groups on vocational topics such as job preparation and searching techniques, motivation, harm reduction, and symptom management.
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.
Employment Specialist 01/2008 to 12/2009
Community Vocational Enterprises, Inc CVE San Francisco, CA
  • Assist people with mental illness who are interested in returning to work by providing services that are designed to help clients overcome the multiple barriers (mental illness, skill deficit, poverty, substance abuse, stigma) that often prevent them from fully participating in the workforce.
  • Conduct assessments of client interests, aptitudes, and skills; develop action plans for participants; develop and maintain employer contacts and relationships; and participate in data collection and data analysis.
  • Hire employees and process hiring-related paperwork.
  • Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
  • Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
  • Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
  • Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).
  • Schedule or conduct new employee orientations.
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Resume Details

This is a real resume for a Intensive Case Manager in San Francisco, California with experience working for such companies as San Francisco Pretrial Diversion Project Inc, Richmond Area Multi Services, Inc Rams. This is one of the hundreds of Intensive Case Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Intensive Case Manager resume.

Previous Companies:

  • San Francisco Pretrial Diversion Project Inc
  • Richmond Area Multi Services
  • Inc RAMS

Previous Job Positions:

  • Intensive Case Manager
  • Supervisor
  • Vocational Rehabilitation Counselor
  • Employment Specialist

Schools:

  • Golden Gate University
  • San Francisco State Universirty

Level of Education:

  • Bachelor of Science
  • Bachelor of Arts

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