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Trinity Mother Frances Hospital - Insurance Verification Representative Resume Example

Samuel Lewis

XXX XXXXXX, Bullard, TX 75757

Ph: XXXXXXXXXXXX

XXXXXXXXXXXXXXXXXXX

Professional Summary

Service-oriented Medical Insurance Verifier with 2 and a half years background in fast paced hospital call center. Core competencies include customer service , organization and data entry as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency. Track record of achieving exceptional results in immediate response to emails from clinics and getting patients authorized for their procedures in a timely manner

Skills

Customer and Personal Service
Clerical

Speaking
Coordination

Active Listening
Service Orientation

Computers and Electronics
Reading Comprehension

Time Management
Monitoring

Active Learning
Production and Processing

Experience

Insurance Verification Representative Sep 2014 －Present Trinity Mother Frances Hospital Tyler , TX

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

Complete forms in accordance with company procedures.

Locate and attach appropriate files to incoming correspondence requiring replies.

Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.

Develop or maintain internal or external company Web sites.

Learn to operate new office technologies as they are developed and implemented.

Train and assist staff with computer usage.

Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.

Complete insurance or other claim forms.

Maintain medical records, technical library, or correspondence files.

Protect the security of medical records to ensure that confidentiality is maintained.

Review records for completeness, accuracy, and compliance with regulations.

Retrieve patient medical records for physicians, technicians, or other medical personnel.

Release information to persons or agencies according to regulations.

Process and prepare business or government forms.

Identify, compile, abstract, and code patient data, using standard classification systems.

Resolve or clarify codes or diagnoses with conflicting, missing, or unclear information by consulting with doctors or others or by participating in the coding team's regular meetings.

Post medical insurance billings.

Perform a variety of clerical and office tasks, such as handling incoming and outgoing mail, completing and submitting insurance claims, typing, filing, and operating office machines.

Decide which information should be included or excluded in reports.

Obtain medical records from previous physicians or other health care providers for the purpose of patient evaluation.

Perform administrative tasks, such as maintaining records and handling policy renewals.

Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

Bookkeeping Assistant Jan 2011 －Apr 2014 Glover Bookkeeping and Tax Service Bullard , TX

Operate computers programmed with accounting software to record, store, and analyze information.

Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.

Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.

Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.

Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.

Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.

Receive, record, and bank cash, checks, and vouchers.

Calculate, prepare, and issue bills, invoices, account statements, and other financial statements according to established procedures.

Calculate and prepare checks for utilities, taxes, and other payments.

Comply with federal, state, and company policies, procedures, and regulations.

Compile statistical, financial, accounting or auditing reports and tables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses.

Reconcile or note and report discrepancies found in records.

Compare computer printouts to manually maintained journals to determine if they match.

Reconcile records of bank transactions.

Transfer details from separate journals to general ledgers or data processing sheets.

Prepare purchase orders and expense reports.

Match order forms with invoices, and record the necessary information.

Perform general office duties such as filing, answering telephones, and handling routine correspondence.

Registered Dental Assitant Aug 2012 －Jan 2013 Kool Smiles Tyler , TX

Prepare patient, sterilize or disinfect instruments, set up instrument trays, prepare materials, or assist dentist during dental procedures.

Expose dental diagnostic x-rays.

Record treatment information in patient records.

Provide postoperative instructions prescribed by dentist.

Assist dentist in management of medical or dental emergencies.

Take and record medical and dental histories and vital signs of patients.

Instruct patients in oral hygiene and plaque control programs.

Fabricate temporary restorations or custom impressions from preliminary impressions.

Clean and polish removable appliances.

Make preliminary impressions for study casts and occlusal registrations for mounting study casts.

Pour, trim, and polish study casts.

Use masks, gloves and safety glasses to protect themselves and their patients from infectious diseases.

Use air turbine and hand instruments, dental appliances and surgical implements.

Formulate plan of treatment for patient's teeth and mouth tissue.

Advise or instruct patients regarding preventive dental care, the causes and treatment of dental problems, or oral health care services.

Treat exposure of pulp by pulp capping, removal of pulp from pulp chamber, or root canal, using dental instruments.

Produce or evaluate dental health educational materials.

Waitress / Cook Mar 2005 －Oct 2010 Sherris Kitchen Bullard , tx

Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

Collect payments from customers.

Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.

Take orders from patrons for food or beverages.

Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.

Present menus to patrons and answer questions about menu items, making recommendations upon request.

Clean tables or counters after patrons have finished dining.

Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.

Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.

Inform customers of daily specials.

Explain how various menu items are prepared, describing ingredients and cooking methods.

Prepare tables for meals, including setting up items such as linens, silverware, and glassware.

Stock service areas with supplies such as coffee, food, tableware, and linens.

Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.

Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.

Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.

Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.

Escort customers to their tables.

Fill salt, pepper, sugar, cream, condiment, and napkin containers.

Garnish and decorate dishes in preparation for serving.

Provide guests with information about local areas, including giving directions.

Maintain sanitation, health, and safety standards in work areas.

Clean food preparation areas, cooking surfaces, and utensils.

Verify that prepared food meets requirements for quality and quantity.

Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold.

Prepare specialty foods such as pizzas, fish and chips, sandwiches, and tacos, following specific methods that usually require short preparation time.

Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.

Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.

Measure ingredients required for specific food items being prepared.

Take food and drink orders and receive payment from customers.

Education

Medical Spanish Jan 2014 Tyler Junior College Tyler , TX

CPR certification Mar 2011 Tyler Junior College Tyler , TX

Dental Assisting Oct 2010 Tyler Junior College Tyler , TX

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Resume Details

This is a real resume for a Insurance Verification Representative in Bullard, Texas with experience working for such companies as Trinity Mother Frances Hospital, Glover Bookkeeping And Tax Service, Kool Smiles. This is one of the hundreds of Insurance Verification Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Insurance Verification Representative resume.

Previous Companies:
Trinity Mother Frances Hospital
Glover Bookkeeping and Tax Service
Kool Smiles


Previous Job Positions:
Insurance Verification Representative
Bookkeeping Assistant
Registered Dental Assitant
Waitress
Cook


Schools:
Tyler Junior College