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MultiCare Health Systems - Insurance Follow Up Resume Example

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Aiden Jackson
XXXX XXXX XXXXXX XXXX, University Place, WA 98466
Professional Summary

Accomplished and energetic with a solid history of achievement in medical administrative management/service. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include efficiency processes, medical data software proficiency and team building.

  • Administration and Management
  • Coordination, Time and Personnel Management
  • Judgment and Decision Making
  • Complex Problem Solving
  • Negotiation
  • Troubleshooting
  • Social Perceptiveness
  • Active Listening
Insurance Follow-Up/billing representitve Jul 2012Present MultiCare Health Systems Tacoma, Washington

  • Review and follow up on  insurance accounts to verify the accuracy of the billing data and revise any errors to assure timely billing.
  • Perform claim edit corrections for timely filing.
  • Correct stop bills and coverage changes. 
  • Liaise between MultiCare, patients, insurance companies/third party payers and the providers or departmental staff for claims, accounting and billing purposes at complex levels of implementation, customer service, analysis and resolution.
Office Manager Sep 2003Nov 2011 MVP Physical Therapy Tacoma, Washington
  • Managed, trained, prepared schedules, performed evaluations and coordinated front office personnel and activities related to greeting and assisting patients with appointment related issues, telephone and written correspondence, patient information data entry, chart prep, scheduling, recording/collection of co-pays and self pay money, determining deductibles, and liens.
  • Created and reviewed efficiency policies and tracking processes to ensure that the proper documentation is obtained  from the medical records department, lawyers and patients along with insurance  coverage verification for the timely billing/collection of state, federal, private insurance and self pay monies.
  • Prepared and audited month end reports which included but were not limited to itemized statistical totals of physician referrals and new patient appointments.
  • Communicated pertinent patient information to the therapists. 


Patient care represtitive Apr 1995Sep 2003 Wakeland Chiropractic Center Fircrest, Washington
  • Operated telephone switchboard to answer, screen, or forward calls and schedule patient appointments.
  • Greeted and checked in patients, obtained, updated and recorded patient information. Received patient payments and recorded receipts for services. 
  • Prepared and turned over treatment rooms in-between patient appointments, cleaned and sterilized instruments for patient examinations.
  • Roomed, prepped patients and assisted the chiropractor in the examination rooms for chiropractic adjustments. 
High School Diploma: Medical Transcription Jul 2003 Clover Park Technical College Tacoma, Washington Courses of study include: transcription and medical terminology.
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Resume Details

This is a real resume for a Insurance Follow Up in University Place, Washington with experience working for such companies as Multicare Health Systems, Mvp Physical Therapy, Wakeland Chiropractic Center. This is one of the hundreds of Insurance Follow Up resumes available on our site for free. Use these resumes as templates to get help creating the best Insurance Follow Up resume.

Previous Companies:

  • MultiCare Health Systems
  • MVP Physical Therapy
  • Wakeland Chiropractic Center

Previous Job Positions:

  • Insurance Follow Up
  • billing representitve
  • Office Manager
  • Patient care represtitive


  • Clover Park Technical College

Level of Education:

  • High School Diploma

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