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Csaa Insurance - Insurance Analyst Resume Example

Hannah Wood
Professional Summary

CSAA Award Winning Employee
In 2015, as a Business Analyst, received innovation award for building a report which joined for the first time several databases to give the claim's leaders a holistic expense report that showed new ideas for cost savings measures. The construction of the report showcased advanced SQL, SAS and Excel skills.
 In 2014, as an inside physical damage rep, received Claims Quarterly Employee Award also for innovation. Utilizing information technology education, construed a new software methodology improving customer experience by reducing claims cycle time and cost. Also in 2014, graduated with a Master's of Information System degree from University of Nevada Las Vegas.

Skills & Accomplishments
  • Skilled SQL, SAS, and Excel
  • Information Systems study focus: Business Intelligence, Technology & Entrepreneurship,E-Commerce, Digital Security and IT Project Management
  • Certification Information Security: Comptia Security+
  • Selected for CSAA Aspiring Leadership Program
  • Refined public speaking skills by competing successfully in several recent business plan competitions. 
  • Finalist 2013 The Dominic Anthony Marrocco Southern Nevada Business Plan Competition
  • Finalist 2013 Donald W. Reynolds Governor's Cup Collegiate Business Plan Competition
  • Proficient Visual Basic
  • Skilled building MS Access Databases
Insurance Analyst 09/2014 to Present
CSAA Insurance Walnut Creek , CA
  • Constructed Business Intelligence KPI Scorecards for claim's leaders using SQL, Excel, and SAS
  • Analyzed claim's data to identify cost saving opportunities
  • Presented claim's financial reports to business leaders
  • Quickly acquired advanced skills in SAS, SQL and Excel
Physical Damage Representative 08/2006 to Present
CSAA Insurance Group Henderson, NV
  • Assist policy holders in repair process
  • Train employees on how to write estimates utilizing estimating software
  • Helped configure software for alternative parts network for internal physical damage of CSAA
  • IT Guru for estimating software of CSAA
  • April Employee Quarterly Award Winner
  • CSAA Employee of the Month 2008
  • Currently instructing internal physical damage reps  on new methodology of reviewing estimates that I created
  • Negotiate repair costs with repair facilities
Auto Damage Adjuster 07/2005 to 08/2006
GEICO Tucson, AZ
  • Inspected and negotiated costs with a local repair facilities on-site. 
  • Dealt in-person with customers in providing written repair estimates and oversaw repair process of claimants vehicles.
  • Managed and helped customers in person who were unhappy with repairs completed at insurance network repair facilities.
  • Completed three month auto damage appraisal school considered by many the best in the industry.
Licensed Insurance Agent 07/2002 to 07/2005
GEICO Tucson, AZ
  • Licensed property and casualty insurance agent of Arizona
  • Sold insurance to prospective clients and enlightened customers of the benefits GEICO auto policies.
Master of Science: Management Information Systems May 2014 University Of Nevada Las Vegas - Las Vegas, NV
Bachelor of Arts: Mass Communications: Advertising May 2000 New Mexico State University - Las Cruces, NM
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Resume Details

This is a real resume for a Insurance Analyst in Walnut Creek, California with experience working for such companies as Csaa Insurance, Csaa Insurance Group, Geico. This is one of the hundreds of Insurance Analyst resumes available on our site for free. Use these resumes as templates to get help creating the best Insurance Analyst resume.

Previous Companies:

  • CSAA Insurance
  • CSAA Insurance Group

Previous Job Positions:

  • Insurance Analyst
  • Physical Damage Representative
  • Auto Damage Adjuster
  • Licensed Insurance Agent


  • University Of Nevada Las Vegas
  • New Mexico State University

Level of Education:

  • Master of Science
  • Bachelor of Arts

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