Fallon Insurance Agency - Insurance Agent Resume Example

Mason Williams

XXX XXXXXXXX XXXXX, Martinsburg, WV 25403

Ph: XXXXXXXXXXXX

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Professional Summary

Reliable student with an education in psychology and Christian counseling and a background in customer service seeking an internship/volunteer position in the human services or counseling field for 125 hours and 16 weeks. A volunteer position after completion of the internship is desired.

Skills

Customer and Personal Service
Psychology

Therapy and Counseling
Active Listening

Service Orientation
English Language

Philosophy and Theology
Computers and Electronics

Experience

Insurance Agent Feb 2008 －Jun 2009 Fallon Insurance Agency Martinsburg, WV

Perform administrative tasks, such as maintaining records and handling policy renewals.
Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance or specialized policies such as marine, farm/crop, and medical malpractice.
Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.
Calculate premiums and establish payment method.

Customer Service Representative Aug 2005 －Feb 2008 Maiden Insurance Agency Shepherdstown, WV

Review insurance policy to determine coverage.
Prepare insurance claim forms or related documents and review them for completeness.
Collect initial premiums and issue receipts.
Calculate premiums, refunds, commissions, adjustments, and new reserve requirements, using insurance rate standards.
Compare information from application to criteria for policy reinstatement and approve reinstatement when criteria are met.
Compose business correspondence for supervisors, managers and professionals.

Kennel Technician May 2005 －Aug 2005 Inwood Animal Center Inwood, WV

Exercise animals to maintain their physical and mental health.
Feed and water animals according to schedules and feeding instructions.
Mix food, liquid formulas, medications, or food supplements according to instructions, prescriptions, and knowledge of animal species.
Do facility laundry and clean, organize, maintain, and disinfect animal quarters and equipment.
Collect and record animal information such as weight, size, physical condition, treatments received, medications given, and food intake.
Perform animal grooming duties such as washing, brushing, clipping, and trimming coats, cutting nails, and cleaning ears.
Answer telephones and schedule appointments.

Education

Bachelor of Science: Psychology Dec 2014 Liberty University Lynchburg, VA Minor in Christian Counseling

Associate of Applied Science: Board of Governors Dec 2011 Blue Ridge Community and Technical College Martinsburg, WV

Community Service

Leader, Mid-Atlantic Intracranial Hypertension Support Group, October 2012-Present
Volunteer, City Dogs Rescue, 2012-June 2013
Volunteer, Second Chance Rescue, 2002-2007

Affiliations

Member, The International Honor Society in Psychology, 2012-Present

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Insurance Agent Customer Service Representative Kennel Technician Independent Insurance Agent Life Insurance Agent Licensed Insurance Agent