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Pilot Catastrophe - Insurance Adjuster Resume Example

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  • XXXX XXXXXXXX XXXXX, Mobile, AL 36695
  • XXXX XXXXXXXX XXXXX, 36695, Mobile AL
  • XXXXXXXXXX
  • XXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Accomplished and energetic Adjuster with a solid history of achievement in Content, total loss, litigation and flood. Motivated leader with strong organizational and prioritization abilities.

More than five years of experience in insurance claims and legal (pre-settlement) environments, including managing national commercial & government accounts/claims, claims analysis, processing, negotiations, examination, customer service, sales/business development, client retention, escalations management, auditing and adjustment. Strong leadership experience, including four plus years recruiting and training of  new staff, employee engagement and leading process improvements.
Skills

• Demonstrated success in claims adjustment, management, research, customer service, account management, billing, supervision and training.  Skilled and dedicated professional with proven success in client relations, risk analysis, leadership, auditing, negotiations, file reviews, investigations and regulatory compliance.• Effective representative of organization working with internal and external customers and agents.  Exceptional problem solving skills. Able to identify issues and suggest methods of improvement.• Track record in uncovering discrepancies and opportunities to maximize revenue, as well as implementing process improvement initiatives.  Skilled in implementing best practices and procedures to increase efficiencies, client relations, sales and quality control.  Excellent deductive reasoning and analytical skills; proven abilities in research, data analysis and accurate decision making to solve problems and discrepancies.

Experience
Independent Adjuster Total loss, 01/2017 to 04/2017
CNC Resource Mobile, AL
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
  • Prepare and mail checks.
  • Examine claims forms and other records to determine insurance 
  • Analyze information gathered by investigation, and report findings and recommendations.
  • Negotiate claim settlements and recommend litigation when settlement cannot be negotiated.
  • Independent Adjuster - State FarmTotal Loss Assist Team. Responsible for handling pending total loss claims to completion. 
  • Manage first and third party claims for accidents involving motor vehicles. 
  • Review and ensure accuracy of payments for settlements Conduct extensive research and follow up with all parties. Establis proper indemnity and expense reserve. 
  • Summary of Accomplishments:• Maintained and often exceeded the daily tasks assigned• Handled escalation calls • Assisted other team members in the handling of claims
Insurance Adjuster , 08/2012 to 12/2016
Pilot Catastrophe Mobile, AL
  • IA 
    Examine claims forms and other records to determine insurance coverage.
  • Investigate and assess damage to property and create or review property damage estimates.
  • Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review.
  • Negotiate claim settlements and recommend litigation when settlement cannot be negotiated.
  • Refer questionable claims to investigator or claims adjuster for investigation or settlement. 
  • Manage all aspects of complex casualty and litigated claims, including coverage determination, investigation, documentation, evaluation, strategy, and resolution. 
  • Perform a wide range of coverage analysis with accuracy and thoroughness provide recommendations within the casualty declination of coverage letter process.
  • Participate in the annual legal expense audit. Annually evaluate the efficiency and relational aspects of attorneys in the approved network.Actively organize and participate in training as it relates to claims, underwriting, or loss control.
  • Maintain current knowledge of the legal environment in all states of operation. 
Education
High School Diploma: General studies, May 2002 LeFlore High School - Mobile, AL
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Resume Details

This is a real resume for a Insurance Adjuster in Mobile, Alabama with experience working for such companies as Cnc Resource, Pilot Catastrophe. This is one of the hundreds of Insurance Adjuster resumes available on our site for free. Use these resumes as templates to get help creating the best Insurance Adjuster resume.

Previous Companies:

  • CNC Resource
  • Pilot Catastrophe

Previous Job Positions:

  • Insurance Adjuster

Schools:

  • LeFlore High School

Level of Education:

  • High School Diploma

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