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Right Choice Auto - Installer Tech Resume Example

Sebastian Green
XXXXX XXXXXXXXX XXX, Euless, TX 76040
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXX
Professional Summary

Goal-oriented, I am dedicated to high levels of customer satisfaction and meeting aggressive business goals. Goals with specialized knowledge in customer service and collections.

Skills
  • Customer and Personal Service
  • Critical Thinking
  • Troubleshooting
  • Judgment and Decision Making
  • Active Listening
  • Negotiation
Experience
Installer Tech Mar 2015Jun 2015 Right Choice Auto Irving, Tx

Removing and installing old to new parts. Diagnose Check engine codes.

Collector Aug 2014Feb 2015 Barnaby & Wolfe, Inc Ft. Worth , Tx Commercial collections. Collecting on Business to Business accounts that are past due or just having trouble paying. Sending emails and faxes. Receiving payment over the phone. Checks , Debt and credit cards.
Collector for Checks Department Jun 2010Jul 2013 Ace Cash Express Irving , Tx I collected on new and old returned checks. I had to make 110 calls a day, no dialer. All were made Manually. Communicated with the centers. Looked over 24 centers. My expected goals were 37% cash collected from your returns. I also needed to speak with police, attorneys, and Chief Executive officers of companies. I had to work 2100 cases and 2700 calls a month. I was rated at top 15 out of 57 collectors.
Collection Manager Jun 2009May 2010 G.A.C.C. Arlington, Tx Collecting on 3rd party charged off accounts. Multitasking by dialing, talking and typing. Have to work 150 accounts and make 180 calls a day. Fast pace dialer. Have to customer service accounts as well as collect on them. I have to hit goal by both collecting money and accounts worked. As a senior account manager, I assist the manager with second voices and bringing new collectors up to speed.
Department Jan 2007May 2009 Ace Cash Express Irving, Tx Collector for check department . I collected on new and old returned checks. I had to make 80 calls a day, no dialer. All were made manually. Communicated with the centers. Looked over 16 centers. My expected goals were 44% cash collected from your returns. I also needed to speak with police, attorneys, and Chief Executive officers of companies. I had to work 1700 cases and 2300 calls a month. I was rated at top 7 to 14 out of 74 collectors.
Collector/Manager Jul 2000Nov 2006 TAYLOR AUSTIN AND ASSCIATES Arlington, Tx
In charge of collecting on charged off debt. Handled my own portfolio and managed 6 collectors under me. I was in charge of daily goals and schedules. My goal was lower due to my extra duties. I was expected to assist my team in attaining and maintaining their goals per month. I assisted in the start up of the company and handled the hiring of collectors to build a strong team. I was responsible for training new hires and ensuring the company grew overall each month.

Education
Master Diesel Tech : Diesel Tech Aug 2014 Lincoln College of Technology Grand Prairie , Tx
CCNA Cisco Systems : Network Oct 2001 Compu Tech Dallas, tx
Languages
English, Spanish
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Resume Details

This is a real resume for a Installer Tech in Euless, Texas with experience working for such companies as Right Choice Auto, Barnaby & Wolfe, Inc. This is one of the hundreds of Installer Tech resumes available on our site for free. Use these resumes as templates to get help creating the best Installer Tech resume.

Previous Companies:

  • Right Choice Auto
  • Barnaby & Wolfe
  • Inc

Previous Job Positions:

  • Installer Tech
  • Collector
  • Collector for Checks Department
  • Collection Manager
  • Department

Schools:

  • Lincoln College of Technology
  • Compu Tech

Level of Education:

  • Master Diesel Tech
  • CCNA Cisco Systems

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