Learning Ally - Inside Sales Representative Resume Example

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Elizabeth Richardson
Professional Summary

Goal-oriented sales/customer service representative dedicated to high levels of customer satisfaction and meeting aggressive business goals. Passionate team player with specialized knowledge in the special education market.

  • Outstanding inside sales/customer service experience in Technical and Education sales market.
  • Demonstrated record of success in a goal oriented, highly accountable environment.
  • Superior telephone skills including cold calling experience.
  • Utilize CRM system for daily activities and generate reports.
  • Effectively communicate with customers by phone, e-mail and social media.

Inside Sales Representative 07/2013 to Present
Learning Ally Princeton, NJ
  • Receive inbound calls from customers and prospects to close revenue.
  • Outbound calling of customers and prospects to close revenue.
  • Utilize social media vehicles to access specific individuals in a prospect/customer's buying process.
  • Qualify prospects using a defined Sales Process.
  • Assess prospect's needs and recommend most suitable membership and service offering.
  • Utilize NetSuite to manage day-to-day activities and update management of such activity through system generated activity reports.
  • Process all membership registrations and service orders accurately pursuant to Learning Ally's service policies and procedures.
  • Meet or exceed management defined activity and revenue goals.
  • Demonstrate focused daily activity.
  • Teacher Assistant 08/2011 to 06/2013
    Pennington Montessori School Pennington, NJ
    Provide support to a  lead teacher in delivering a Montessori curriculum to 19 children from the ages 3-6.
    Prepare all communications to parents including a weekly news letter.
    Interact with parents on a daily basis regarding their child's progress throughout the day.
    Prepare lessons and environment so the teacher can deliver lessons effectively.
    Customer Service/Book Keeper 06/2006 to 08/2011
    Stop&Shop Pennington, NJ
    Worked Part-time as a book keeper and customer service representative.
    reconciled cash in house with electronic ledger. Counted and prepared cash to be deposited in the bank.
    Performed all duties required by the customer service department including resolving customers issues and conducting monitored transactions. Attended training and passed written test to receive Western Union credentials. Transferred money by Western Union and obtained clearance to sell New Jersey Lottery Tickets.
    Act as Cash Office/Customer Service Manager in the Head Managers Absence.
    Head Teacher 08/2004 to 05/2006
    Montessori Family School MillstoneTownship, NJ

    Taught children from ages 3-6 years of age using the Montessori Method.
    Created lesson plan to spark interest for group.
    Tailored lessons to reach individual needs.
    Lead Open house and training sessions to promote the school.

    Participate in Fund Raising events for the school.

    Montessori Teacher Certification: Head Teacher and School Administrator Dec 1999 Princeton Center for Teacher Education - Princeton, NJ
    Bachelor of Science: Chemistry/Education May 1986 Gannon University - Erie, PA
    Additional Experience

    Environmental Services Field 1986-1998
    Provided Customer support for high revenue customers located in Connecticut, New Jersey, and New York.
    Executed customer contracts and facilitated with signatures to ensure proper completion and execution of services.
    Key contact for management team regarding status of customers contracts and service needs.
    Resolved customer issues and answered inquiries. Followed up with customers by phone and attended client meetings.

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    About this resume

    Inside Sales Representative FROM Titusville , New Jersey RESUME

    This is a resume for a Inside Sales Representative in Titusville, New Jersey with experience working for such companies as Learning Ally and Pennington Montessori School. The grade for this resume is 0 and is one of hundreds of Inside Sales Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Inside Sales Representative resume.

    School Attended
    Princeton Center for Teacher Education