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Mold Rite Plastics - Inside Sales Manager Resume Example

Scarlett Watson
XX XXXXXXXXXX XXXXX, Plattsburgh, NY 12901
Professional Summary
  • Active Listening
  • Persuasion
  • Speaking
  • Service Orientation
  • Time Management
  • Reading Comprehension
  • Administration and Management
Inside Sales Manager Sep 2011Feb 2014 Mold-Rite Plastics Plattsburgh, NY
  • Resolve customer complaints regarding sales and service.
  • Direct and coordinate activities involving sales of manufactured products, services, commodities, or other subjects of sale.
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
  • Determine price schedules and discount rates.
  • Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.
  • Monitor customer preferences to determine focus of sales efforts.
Office Manager Aug 2004Sep 2011 Mold-Rite Plastics Plattsburgh, NY
  • Direct or coordinate the supportive services department of a business, agency, or organization.
  • Monitor the facility to ensure that it remains safe, secure, and well-maintained.
  • Hire and terminate clerical and administrative personnel.
  • Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
Administrative Assistant Jul 1995Aug 2004 Mold-Rite Plastics Plattsburgh, NY
  • Receive and place telephone calls.
  • Schedule and make appointments.
  • Make photocopies of correspondence, documents, and other printed matter.
  • Draft and type office memos.
Customer Service Representative Jun 1992Jul 1995 Mold-Rite Plastics Plattsburgh, NY
  • Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
  • Answer customers' questions about products, prices, availability, or credit terms.
  • Quote prices, credit terms, or other bid specifications.
  • Maintain customer records, using automated systems.
  • Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
  • Prepare sales contracts for orders obtained, and submit orders for processing.
  • Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations.
  • Demonstrate and explain the operation and use of products.
  • Verify that materials lists are accurate and that delivery schedules meet project deadlines.
  • Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
Receptionist Sep 1988Jun 1995 Mold-Rite Plastics Plattsburgh, NY
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Hear and resolve complaints from customers or the public.
  • Schedule appointments and maintain and update appointment calendars.
  • File and maintain records.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Keep a current record of staff members' whereabouts and availability.
  • Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
Retail Associate Jun 1987Sep 1988 Rave Department Store Plattsburgh, NY
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
High School Diploma : General Studies Jun 1987 Beekmantown Central High School Beekmantown, NY
Liberal Arts Clinton Community College Plattsburgh, NY
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Resume Details

This is a real resume for a Inside Sales Manager in Plattsburgh, New York with experience working for such companies as Mold Rite Plastics, Rave Department Store. This is one of the hundreds of Inside Sales Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Inside Sales Manager resume.

Previous Companies:

  • Mold Rite Plastics
  • Rave Department Store

Previous Job Positions:

  • Inside Sales Manager
  • Office Manager
  • Administrative Assistant
  • Customer Service Representative
  • Receptionist


  • Beekmantown Central High School
  • Clinton Community College

Level of Education:

  • High School Diploma

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