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Staffmark Bbva Compass - Information Specialist Resume Example

Claire Diaz
XXXX XXXX XX XX, Atlanta, GA 30310
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXX
Summary
Qualified with several years in fast-paced customer service and call center environments. Personable and professional under pressure. Driven to exceed goals and build long term relationships with customers.Delivers positive experiences through high-quality customer care.
Skills
  • Clerical
  • Complex Problem Solving
  • Telecommunications
  • Active Listening
  • Reading Comprehension
  • Mathematics
Experience
Information Specialist Mar 2015Present Staffmark (BBVA Compass) Birmingham, AL
  • Verify insurance for loan accounts.
  • Pull images of loans for processing.
Provider Contact Representative Apr 2011Jan 2015 Cahaba Government Benefit Administrators AL
  • Answered 80-90 calls per day addressing provider inquiries about medicare claims, eligibility of beneficiaries, and provider enrollment.
  • Investigated and resolved inquiries and complaints in a timely and empathetic manner. 
Provider Contact Representative Oct 2010Apr 2011 Staffmark (Cahaba GBA) Birmingham, AL
  • Answered 80-90 calls per day addressing provider inquiries about medicare claims, eligibility of beneficiaries, medicare provider enrollment.
  • Investigated and resolved inquiries and complaints in timely and empathetic manner.
Customer Service Representative Jan 2010Jun 2010 Staffmark (Compass) Birmingham, AL
  • Answered 75-100 calls per day addressing inquiries, solving problems and providing new product information
  • Routinely answered customer questions regarding checking, savings and loan accounts.
Server/Bartender Aug 2008Jan 2010 Up the Creek - Birmingham AL
  • Assigned patrons to tables suitable for their needs and according to rotation.
  • Trained new employees.
  • Provided friendly and attentive service and exceptional hospitality.
Education
High School Diploma Jan 2004 McAdory High School AL
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Resume Details

This is a real resume for a Information Specialist in Atlanta, Georgia with experience working for such companies as Staffmark Bbva Compass, Cahaba Government Benefit Administrators, Staffmark Cahaba Gba. This is one of the hundreds of Information Specialist resumes available on our site for free. Use these resumes as templates to get help creating the best Information Specialist resume.

Previous Companies:

  • Staffmark BBVA Compass
  • Cahaba Government Benefit Administrators
  • Staffmark Cahaba GBA

Previous Job Positions:

  • Information Specialist
  • Provider Contact Representative
  • Customer Service Representative
  • Server
  • Bartender

Schools:

  • McAdory High School

Level of Education:

  • High School Diploma

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