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Arise Virtual solutions - Independent Agent Resume Example

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Addison Kelly
XXXX XXXX XXXXXX XX, Allentown, PA 18102 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXX
Summary
A dedicated customer service representative who maintains high level of professionalism to minimize customer dissatisfaction and increase customer loyalty as well as educate. Expertise in decision making and problem solving. Functions well independently, following directions with accuracy and efficiency. Passionate and motivated, with a drive for excellence.
Skills

Reliable

Responsible  Disciplined

Goal Oriented Excellent communication skills 

Leadership oriented Strong organizational skills 

Experience
Independent Agent 05/2014 to Present
Arise Virtual solutions
  • Arise Virtual solutions Customer Service Representative for AT&T Responsible for customer service calls, billing, and technical support issues.
  • Also currently a sales rep for Staples.
  • Taking inbound customer service calls and sales.
Independent Agent 06/2012 to 06/2014
Live-Ops
  • Live-Ops Addressed customer service inquiries in a timely and accurate fashion.
  • Properly directed inbound calls in phone queues to improve call flow.
  • Verified that information in the computer system was up-to-date and accurate.
  • Confirmed that appropriate changes were made to resolve customers problems.
  • Informed customers about sales and promotions in a friendly and engaging manner.
Medical Assistant /Or Coordinator 06/2008 to 06/2012
Neurological Associates / OBGYN Associates LVHN
  • Responsible for assisting doctors with surgeries, scheduling and prepping paper work and medical clearances for surgery.
  • Scheduling appointments and insurance pre-certifications, rooming patients taking vital signs and updating charts.
  • Preparing all of patients paperwork and testing needed for upcoming surgeries.
Supervisor 01/2002 to 06/2007
LifePath
  • Responsible for assisting MR consumers in their homes money management, client funds, monthly paperwork, meetings and 24 hours a year trainings, explained human resources policies and procedures to all employees, as well as staff scheduling.
  • Interviewing and hiring assessed employee performance and issued disciplinary notices.
Education
Diploma: Jan 1997 Star Technical Institute -
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Resume Details

This is a real resume for a Independent Agent in Allentown, Pennsylvania with experience working for such companies as Arise Virtual Solutions, Live Ops, Neurological Associates. This is one of the hundreds of Independent Agent resumes available on our site for free. Use these resumes as templates to get help creating the best Independent Agent resume.

Previous Companies:

  • Arise Virtual solutions
  • Live Ops
  • Neurological Associates

Previous Job Positions:

  • Independent Agent
  • Medical Assistant
  • Or Coordinator
  • Supervisor

Schools:

  • Star Technical Institute

Level of Education:

  • Diploma

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