Mitchell Plumbing - HVAC Service Manager Resume Example

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XXXX XXXXXX XXXXXX, Pittsburgh, PA 15120

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Charles Collins

Professional Summary

Accomplished and energetic HVAC Service Manager/Coordinator with a solid history of achievement in customer sales.Motivated leader with strong organizational and prioritization abilities.

Skills

Customer and Personal Service
Coordination

Time Management
Management of Personnel Resources

Sales and Marketing

Experience

HVAC Service Manager/Coordinator Dec 2010－Mar 2014 Mitchell Plumbing, Heating, and Cooling － Elizabeth, Pa

Manage staff, preparing work schedules and assigning specific duties.
Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
Provides customer satisfaction which includes same day service.
Creating quotes to customers of services needed.
Ordering of all service parts, maintaining adequate inventory.
Manages company fleet to ensure proper safety of all company vehicles.
Meets expected sales quota per month
Hands on with both customer base and technicians.

Furniture Division Delivery Supervisor/ Furniture Repair Technician Aug 2009－Nov 2010 Upgrade Logistics － Pittsburgh, Pa Delivery of merchandise to customer homes, offices, and factories.
Maintain inventory of merchandise stored in warehouse
Quality control of received and distributed merchandise.
White glove delivery
Repair defected, damaged, or broken furniture
Responsible for the delivery schedule, and delivery employees.
Provide outstanding customer service.

Laborer/ Carpenter Crew Foreman Mar 2002－Jul 2009 Kopa Construction － Pittsburgh, Pa

Responsible for all aspects of painting interior and exterior, carpentry, concrete, drywall, floor refinishing and tile installation.
Minor electrical and plumbing service
Apartment/ house rental turnkey experience.

Contractor Sales Representative May 1999－Feb 2002 84 Lumber － Pittsburgh, Pa

Oversee activities directly related to making products or providing services.
Sale of building materials to contractors and builders.
Blueprint takeoffs
Managed customer quotes and special orders.
Inventory control within the store and lumberyard
Processed of material lists and knowledge of products and vendors.
Loaded and unloaded merchandise
Maintained sales quota per month for store sales

Shipping and Receiving Manager Jul 1990－Apr 1999 Filtech － Pittsburgh, Pa All aspects of shipping and receiving merchandise.
Inventory Control
Loading and unloading merchandise
Coordinated inbound and outbound shipments
Provided excellent customer service
UPS worldship knowledge
Oversaw daily operations

Education