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Z Iceman - HVAC Abbrentice Resume Example

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Camila Foster
XXXX XXXX XX XXX XX , Brooklyn , NY 11228 | (H) XXXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Summary
Customer service professional dedicated to effective team management and customer satisfaction. Management professional effective at building highly-motivated teams, as well as leading cross-functional teams in a fast-paced environment. Dynamic Customer Service Manager who leads diverse teams to achieve company goals. Ambitious Customer Service Manager experienced with managing complex projects and driving productivity improvement. Perceptive Customer Service Manager who cultivates positive customer relationships through clear and helpful communication. Customer service expert with sound judgment and an ability to resolve problems tactfully and diplomatically. Skills Exceptional interpersonal communication Effective problem solver Skilled trainer Negotiation expert Excellent time management skills Effective workflow management Customer-focused Inventory control Exceptional telephone etiquette
Skills

  • Speak and write English and Arabic Language
  • Sales and Marketing
  • Fine Arts
  • Troubleshooting
  • Administration and Management
  • Customer and Personal Service
  • Negotiation
  • Computers and Electronics
  • Telecommunications
  • Food Production
Experience
HVAC Abbrentice 05/2006 to 07/2010
Z Iceman ,inc. tel# 1 646-236-9428 GM, Mr.Mike zevelakis Queens, NY
  • Helping to install commercial units that deal with freezers,air conditioners and ice machines .
Senior sales Executive 10/2004 to 04/2006
TE DATA ,INC ­ Alexandria tel# +20126719777 SM, Mr.mohamed el wakil
  • Investigated and resolved customer inquiries and complaints in an empathetic manner.
  • Cross-trained and backed up other customer service managers.
  • Solved unresolved customer issues.
  • Promptly responded to inquiries and requests from prospective customers.
  • Strong leader of customer support staff.
Account manager 08/2002 to 10/2004
CSO Front office TE DATA ,INC ­ Alexandria tel# +20106556994 CSO M, Mr. Mahmoud abo elnaga
  • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
  • Trained staff on operating procedures and company services.
  • Updated customer orders from start to finish in an accurate and timely manner.
  • Maintained up-to-date knowledge of product and service changes.
store manager Bagel Town,inc. tel# 1-718-864-8583 ,, GM,Mr.Hasan Sawan Brooklyn, NY
  • Managed work flow to exceed quality service goals.
  • Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
  • Maintained accurate records of past due customer account activity.
  • Updated customer orders from start to finish in an accurate and timely manner.
  • Fostered an environment which encouraged continual process improvements.
  • Trained staff on operating procedures and company services.
Education
B.A: History Egyptology and Islamic archeology Jan 2001 FACULTY INSTITUTE OF ARTS - Alexandria
Bachelor of Arts:
Languages
English, Arabic
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Resume Details

This is a real resume for a HVAC Abbrentice in Brooklyn, New York with experience working for such companies as Z Iceman, Inc Tel 1 646 236 9428 Gm, Mrmike Zevelakis. This is one of the hundreds of HVAC Abbrentice resumes available on our site for free. Use these resumes as templates to get help creating the best HVAC Abbrentice resume.

Previous Companies:

  • Z Iceman
  • inc tel 1 646 236 9428 GM
  • MrMike zevelakis

Previous Job Positions:

  • HVAC Abbrentice
  • Senior Sales Executive
  • Account Manager
  • Store Manager

Schools:

  • FACULTY INSTITUTE OF ARTS

Level of Education:

  • B.A
  • Bachelor of Arts

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