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HeartFelt Homes Inc - Human Services Manager Resume Example

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Julian Phillips
XXXX XXXXX XXX XX X X, Coon Rapids, MN 55433
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Accomplished and energetic human resources manager/facility administrator with a solid history of achievement in human resources. Motivated leadership with strong organizational and prioritization abilities. Areas of expertise include managing subordinates, running the day to day functions of facilities and computer literate.

Skills
  • Personnel and Human Resources
  • Administration and Management
  • Management of Personnel Resources
  • Active Listening
  • Customer and Personal Service
  • Critical Thinking
Experience
Human Services Manager Jan 2015Present HeartFelt Homes Inc Maple Grove, MN
  • Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
  • Plan, organize, direct, control or coordinate the personnel, training, or labor relations activities of an organization.
  • Identify staff vacancies and recruit, interview and select applicants.
  • Investigate and report on industrial accidents for insurance carriers.
Staffing/Human Hesources Mar 2014Dec 2014 Villa Minneapolis, MN
  • Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
  • Interpret and explain human resources policies, procedures, laws, standards, or regulations.
  • Hire employees and process hiring-related paperwork.
  • Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
  • Schedule or conduct new employee orientations.
  • Conduct reference or background checks on job applicants.
  • Conduct exit interviews and ensure that necessary employment termination paperwork is completed.
  • Prepare badges, passes, and identification cards, and perform other security-related duties.
  • Interview job applicants to obtain and verify information used to screen and evaluate them.
  • Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.
Health Unit coordinator Jul 2013Feb 2014 VOA Minneapolis, MN
  • Answer unit phone and direct caller to the right person.
  • Transcribe physician orders.
  • Schedule patient's appointment and inform nursing staff of any changes.
  • Order supplies and keep the nurses station running smoothly.
  • Update nursing staff on any new changes and new orders.
  • Greet visitors, family members, and vendors.
  • Maintain medical records.
  • Prepare admission/discharge paper work.
Receptionist Aug 2011Jan 2014 Dominion Accounting Brooklyn park, MN
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Receive payment and record receipts for services.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
Front Desk Officer/CNA Mar 2010Jul 2011 New Perspective Columbia Heights, MN
  • Supervise and facilitate front desk operations.
  • Welcomes guest by greeting, answering questions, responding to requests.
  • Respond promptly to customer inquiries.
  • Handle and resolve customer complaints.
  • Perform customer verifications.
  • Process orders, forms, applications and requests.
  • Record details of inquiries, comments and complaints.
  • Record details of actions taken.
  • Follow up on customer interactions.
  • Communicate and coordinate with internal departments.
Front Desk Officer Apr 2007Feb 2010 Unique Health Care Brooklyn Park, MN
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Receive payment and record receipts for services.
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Education
High School Diploma Jun 2005 North East Metro Minneapolis, MN
Business Management Anoka Ramsey Community Colllege Coon Rapids, MN
Additional Information
Microsoft word
PeopleSoft
API
Excel
HRIS
Power point
Spread sheet
60 WPM
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Resume Details

This is a real resume for a Human Services Manager in Coon Rapids, Minnesota with experience working for such companies as Heartfelt Homes Inc, Villa, Voa. This is one of the hundreds of Human Services Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Human Services Manager resume.

Previous Companies:

  • HeartFelt Homes Inc
  • Villa
  • VOA

Previous Job Positions:

  • Human Services Manager
  • Staffing
  • Human Hesources
  • Health Unit coordinator
  • Receptionist

Schools:

  • North East Metro
  • Anoka Ramsey Community Colllege

Level of Education:

  • High School Diploma

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