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Oak Cliff Bible Fellowship - Human Resources Receptionist Resume Example

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Abigail Morgan
XXX X XXXXXXXX XX XXXX , Irving , TX 75062
Home: XXXXXXXXXXXX - XXXXXXXXXXXXXXXXXXXXXXXXXXX
Summary

Accomplished and energetic Receptionist with a solid history of achievement. Motivated leader with strong organizational and prioritization abilities. 

Skills
  • Customer and Personal Service
  • Clerical
  • Speaking
  • Service Orientation
  • Coordination
  • Reading Comprehension
  • Computers and Electronics
  • Writing
  • Critical Thinking
  • Time Management
  • Instructing
Experience
10/2014 to Present
Human Resources Receptionist Oak Cliff Bible Fellowship - Dallas, TX
  • Setting up the receptionist area before opening. 
  • Served as central point of contact for all staff and outside vendors needing to gain access to the receptionist area.
  • Handling various calls that need to go to the appropriate personnel.
  • Checking and transferring voice messages accordingly. 
  • Reserving the worship center conference room for events or meetings. 
  • Decorating and cleaning for the receptionist area, events and holidays. 
  • Assisted the Human Resources Generalist to pre-screen candidates over the phone.
  • Contacting candidates to schedule a in person interview. 
  • Assisting in New Hire Paperwork such as Background Checks, Employment Verification and Drug Screenings.  
  • Sending Declination letters to candidates that were not recommended for hire. 
  • Setting up supplies and documents for New Hire Orientation. 
08/2013 to 05/2014
Bilingual Call Center Associate Priority Fulfillment Service - Dallas, TX
  • Placing domestic and international orders.
  •  Provided appropriate information in response to customer inquiries.
  • Handling escalation calls and sending them to the correct supervisor. 
  • Demonstrated mastery of customer service call script within specified time frames. 
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
05/2011 to 07/2012
Title Clerk Insurance Auto Auction - Wilmer, TX
  • Provided customer service for an average of 600 calls per day regarding answering customer inquires. 
  • Assisting front counter to greet and help customers on a vehicle that they currently bid on. 
  • Receiving cash, money order, checks and cashier checks as payments after the customer wins a bid. 
  • Preparing salvage title documents for current and future customers that bid on a vehicle. 
  • Helping previously vehicle owners get items from cars that were totaled.
  • Filing salvage and clear titles in the appropriate filing cabinet. 
01/2010 to 02/2011
Mortgage Loan Specialist Bank of America - Addison, TX
  • Assisting homeowners who needed to pay off mortgage debt. 
  • Taking payments via check or credit card. 
  • When customers are under foreclosure proceedings, we assist them by helping them qualify for loan modification.
  • Handling high escalation calls.
  • Assisting customers who are on Short Sale or Deed in Lieu.
  • Maintained up-to-date policies and new programs. 
12/2008 to 10/2009
Medical Collector Regional Adjustment Bureau - Carrollton, TX
  • Assisted customers who are on medical debt that needed to be paid. 
  • Offered a payment plan or settlement to the customer if they could not pay off the full amount.
  • Received customer payment's and insurance claim information by mail.
  • Contact clients which are the hospitals reporting medical debt to us. 
Education
01/2008
High School Diploma: General
Browns Academy - Lancaster, TX
Associate of Science: General Studies, Current Cedar Valley Community College - Lancaster, TX
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Resume Details

This is a real resume for a Human Resources Receptionist in Irving, Texas with experience working for such companies as Oak Cliff Bible Fellowship, Priority Fulfillment Service, Insurance Auto Auction. This is one of the hundreds of Human Resources Receptionist resumes available on our site for free. Use these resumes as templates to get help creating the best Human Resources Receptionist resume.

Previous Companies:

  • Oak Cliff Bible Fellowship
  • Priority Fulfillment Service
  • Insurance Auto Auction

Previous Job Positions:

  • Human Resources Receptionist
  • Bilingual Call Center Associate
  • Title Clerk
  • Mortgage Loan Specialist
  • Medical Collector

Schools:

  • Browns Academy
  • Cedar Valley Community College

Level of Education:

  • High School Diploma
  • Associate of Science

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