Mattex USA - Human Resources Administrator Resume Example

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Tkisra Ntorhe

XXX XXXXXX XXXXX, Chatsworth, GA 30705

XXXXXXXXXXXXXXXXXXXXXXXX

Ph: XXXXXXXXXXXX

Professional Summary

Highly trained Human Resources Administrator with strong clinical abilities and a successful career in both Human Resources and Recruiting.

Skills

Experience

Mattex USA Chatsworth, GA Human Resources Administrator Dec 2016 ‐ Current

Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.
Process and review employment applications to evaluate qualifications or eligibility of applicants.
Arrange for advertising or posting of job vacancies, and notify eligible workers of position availability.
Explain company personnel policies, benefits, and procedures to employees or job applicants.
Select applicants meeting specified job requirements and refer them to hiring personnel.
Inform job applicants of their acceptance or rejection of employment.
Interview job applicants to obtain and verify information used to screen and evaluate them.
Handled all workers compensation claims from start to finish.
Handled all onboarding of new employees which consisted of background checks & drug testing on site.
In charge of all new hire orientation and setting up training schedules.

Xpress Global Systems Tunnel Hill, GA Human Resources Specialist Feb 2013 ‐ Nov 2016

Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
Hire employees and process hiring-related paperwork.
Schedule or conduct new employee orientations.
Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate.
Conduct reference or background checks on job applicants.
Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals.
Develop or implement recruiting strategies to meet current or anticipated staffing needs.

Xpress Global Systems Tunnel Hill, GA Customer Service Representative Oct 2012 ‐ Feb 2013

Dealt directly with customers by phone or electronically to handle customer complaints.
Followed up on customer interactions.
Handled approximately 70-100 calls daily.
Worked directly with our service centers throughout the US.
Handled all reconsignments and any additional fees that may arise during a shipment.

Shaw Industries - Plant 82 Chatsworth, GA Human Resources Representative May 2005 ‐ Apr 2011

Process paperwork for new employees and enter employee information into PeopleSoft.
Tracked and opened jobs through Taleo as well as verified employment authorization.
Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records.
Keep track of leave time, such as vacation, personal, and sick leave, for employees. Assisted with employee FMLA's.
Coordinate special programs, such as United Way campaigns, that involve payroll deductions.
Maintained job bid system for plant hourly employees.
Processed data including service awards, payroll deductions, job/pay rate changes, and terminations.
Scheduled and assisted on all employee recognitions.

Shaw Industries Plant 26 DC East Dalton, GA Claims Analyst II May 2001 ‐ May 2005

Investigated claims and made decisions that determined if a claim was valid.
Serviced high dollar claims reducing company cost.
Interacted daily with dealers, salesman, and end uses that required verbal and written communication.
Commissioned independent inspectors.
Helped credit department collect past due accounts while meeting goals.
Served on the Pride Day committee 2 separate years.
Was responsible for 9 states and 2 national accounts.

TPS Staffing/Business Office Staffing Dalton, GA Human Resources Coordinator Jul 1996 ‐ May 2001

Interviewed applicants for employment.
Handled all drug testing and background checks.
Assisted with payroll.
Typed letters and generated daily, weekly, monthly, and annual reports.
On call for workers compensation weekly.
Filed workers compensation claims.
Spoke to adjusters, lawyers, and doctors to investigate legitimacy of employee works compensation claims.

Education