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Lou Metro Housing Authority - Housing Service Specialist Resume Example

Chloe Torres
Professional Summary

Seasoned Housing Service Specialist with more than 25 years of experience in fast-paced housing management office. Excellent housing knowledge and recertification skills. Track record of achieving exceptional results in all aspects of housing relating to management, recertification and administrative duties as well as resident relations and communication skills 

  • Speaking
  • Customer and Personal Service
  • Administration and Management
  • Active Listening
  • Clerical
  • Reading Comprehension
  • Coordination
  • Social Perceptiveness
Housing Service Specialist Mar 2010Present Lou. Metro Housing Authority Lou, Ky

    Responsible for monthly recertification of residents who reside in public housing. Process includes obtaining all information in relation to income from government agencies and employers. Knowledgeable of all HUD regulated forms and documents pertaining to Annual Recertification. Input data in housing program to calculate monthly income to determine rent for each resident.

    Perform inspections to meet Housing Quality Standard.

    Process the completion of work orders in system also input work orders.

    Assist with the daily operation of the Management Office. 

    Collection of rent, answering phone, assisting with resident issues.

Recertification Specialist Apr 2004May 2009 The Community Builders/Villages Of Park DuValle Lou, Ky.

Recertification of all public housing units on Hope IV Development. Recertification process consisted of Tax Credit and Public Housing documents.

Implemented 50058 on property with Happy software and through PIC System.

Processed recertifications through Boston Post system

Responsible for tracking public housing residents  for the FSS program for LMHA

Knowledgeable of HUD regulations pertaining to all aspects of housing.  

Assisted with daily operation of management and resident related issues

Recertification Specialist Mar 2002Sep 2003 Fischer Management Group/Care Ky. Lou, Ky

Recertification of residents whom resided under Fischer Management Group. Residents lived in scattered sites units through out the city and county.

Residents under section 8 program public housing.

Followed all housing guide line regulations to complete the process

Assist with office duties on daily basis

Assistant Property Manager/Elderly & Disabled Aug 1996Feb 2000 Union Housing Management/Baptist Towers Lou, Ky
  • Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
  • Direct collection of monthly assessments, rental fees, and deposits and payment operating expenses.
  • Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
  • Act as liaisons between on-site managers or tenants and owners.
  • Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
  • Manage and oversee operations, maintenance, administration, and improvement  residential properties.
  • Determine and certify the eligibility of prospective tenants, following government regulations. Processed recertifications using TRACS software.
Occupancy Interviewer/Housing Specialist Sep 1989Aug 1996 Housing Authority Of Louisville Lou, Ky.

Interview prospective applicants for eligibility of public housing. Process documents and forms to determine rental portions. Worked 2 years in Cental Office to become knowledgeable of HUD regs .Recertification of residents for family and elderly developments. Worked on site with manager and staff  to assist with daily operations of office.

Completed and processed all annual recerts and reports for two developments under HAL to Director of Occupancy and Leasing

High School Diploma : GENERAL STUDIES Jun 1978 BALLARD HIGH SCHOOL LOU, KY Attending HUD Workshops, Seminars and Classes for the following courses:
HUD Regulations for Public Housing HUD Handbook 4350*Fair Housing Act*Reasonable Accommodations*Welfare Reform*Welfare Fraud*
Americans with Disability Act*504C Regulations*Income & Income Exemptions*Deductions
Theo Pro Tax Credit Courses
Spectrum Tax Credit Courses
Ky. Housing Corp. Workshop
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Resume Details

This is a real resume for a Housing Service Specialist in LOUISVILLE, Kentucky with experience working for such companies as Lou Metro Housing Authority, The Community Builders, Villages Of Park Duvalle. This is one of the hundreds of Housing Service Specialist resumes available on our site for free. Use these resumes as templates to get help creating the best Housing Service Specialist resume.

Previous Companies:

  • Lou Metro Housing Authority
  • The Community Builders
  • Villages Of Park DuValle

Previous Job Positions:

  • Housing Service Specialist
  • Recertification Specialist
  • Assistant Property Manager
  • Elderly & Disabled
  • Occupancy Interviewer



Level of Education:

  • High School Diploma

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