Housekeeping Team Lead
McKay-Dee Hospital －
Assign staff to areas of work. Monitor their quality and work through out the day. Interact with different medical personnel, in person and over the phone to make sure the needs of the hospital are met. Solve all problems in a quick and efficient manor. Clean different areas of the hospital, including: Labor and Delivery, the O.R.'s, Emergency Department, Pediatrics, Pediatric Behavioral Health, and many of the medical offices.
Apr 2013－Aug 2013
Soma Intimates －
Delivered excellent customer service by greeting and assisting each customer.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience. Built and maintained effective relationships with peers and upper management.Processed all sales transactions accurately and in a timely fashion.
Feb 2010－Mar 2013
Assisted in recruiting and training of new staff. Trained staff to deliver outstanding customer service. Supervised large amounts of employees. Stocked and restocked games inventory when shipments were received. Addressed customer inquiries and resolved complaints. Maintained friendly and professional customer interactions.