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MasterCorp - Housekeeping Supervisor Resume Example

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Natalie Bennett
XXXXXXX XXXXXX XXXX, Pineland, SC 29934
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXX
Professional Summary
Skills
  • Clerical
  • English Language
  • Writing
  • Active Listening
  • Customer and Personal Service
  • Speaking
  • Time Management
  • Computers and Electronics
  • Service Orientation
  • Administration and Management
  • Coordination
  • Critical Thinking
  • Judgment and Decision Making
  • Monitoring
  • Mathematics
  • Active Learning
  • Social Perceptiveness
  • Transportation
Experience
Housekeeping Supervisor/Janitorial/Driver/Delivery Jun 2014Present MasterCorp Hilton Head Island, SC
  • Direct activities for stopping the spread of infections in facilities such as hospitals.
  • Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
  • Inspect work performed to ensure that it meets specifications and established standards.
  • Perform or assist with cleaning duties as necessary.
  • Inspect and evaluate the physical condition of facilities to determine the type of work required.
  • Check and maintain equipment to ensure that it is in working order.
  • Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
  • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
  • Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
  • Polish silver accessories and metalwork, such as fixtures and fittings.
  • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
  • Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
  • Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
  • Sort clothing and other articles, load washing machines, and iron and fold dried items.
  • Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
  • Dust and polish furniture and equipment.
  • Keep storage areas and carts well-stocked, clean, and tidy.
  • Request repair services and wait for repair workers to arrive.
  • Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
  • Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
  • Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.
  • Move and arrange furniture and turn mattresses.
  • Hang draperies and dust window blinds.
  • Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms.
  • Assign duties to other staff and give instructions regarding work methods and routines.
First-Line Supervisors of Food Preparation and Serving Workers Oct 2012Sep 2013 Pizza Hut Ridgeland, SC
  • Train workers in food preparation, and in service, sanitation, and safety procedures.
  • Greet and seat guests, and present menus and wine lists.
  • Compile and balance cash receipts at the end of the day or shift.
  • Perform various financial activities such as cash handling, deposit preparation, and payroll.
  • Perform various financial activities such as cash handling, deposit preparation, and payroll.
  • Supervise and participate in kitchen and dining area cleaning activities.
  • Estimate ingredients and supplies required to prepare a recipe.
  • Resolve customer complaints regarding food service.
  • Schedule parties and take reservations.
  • Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
  • Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
  • Specify food portions and courses, production and time sequences, and workstation and equipment arrangements.
  • Forecast staff, equipment, and supply requirements based on a master menu.
  • Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
  • Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
  • Present bills and accept payments.
  • Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.
  • Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
  • Perform food preparation and serving duties, such as carving meat, preparing flambe dishes, or serving wine and liquor.
  • Record production, operational, and personnel data on specified forms.
Housekeeping Supervisor Apr 2011Sep 2012 Sea Crest Surf & Racquet Club Hilton Head Island, SC
  • Direct activities for stopping the spread of infections in facilities such as hospitals.
  • Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
  • Plan and prepare employee work schedules.
  • Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
  • Inspect work performed to ensure that it meets specifications and established standards.
  • Perform or assist with cleaning duties as necessary.
  • Confer with staff to resolve performance and personnel problems, and to discuss company policies.
  • Investigate complaints about service and equipment, and take corrective action.
  • Maintain required records of work hours, budgets, payrolls, and other information.
  • Inspect and evaluate the physical condition of facilities to determine the type of work required.
  • Check and maintain equipment to ensure that it is in working order.
  • Supervise in-house services such as laundries, maintenance and repair, dry cleaning, or valet services.
  • Instruct staff in work policies and procedures, and the use and maintenance of equipment.
  • Inventory stock to ensure that supplies and equipment are available in adequate amounts.
  • Select and order or purchase new equipment, supplies, or furnishings.
  • Recommend changes that could improve service and increase operational efficiency.
  • Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
  • Issue supplies and equipment to workers.
  • Screen job applicants, and hire new employees.
  • Forecast necessary levels of staffing and stock at different times to facilitate effective scheduling and ordering.
  • Evaluate employee performance and recommend personnel actions such as promotions, transfers, and dismissals.
Cashiers Jan 2008Sep 2009 Office Depot Fayetteville, NC
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Calculate total payments received during a time period, and reconcile this with total sales.
  • Process merchandise returns and exchanges.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
  • Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Sort, count, and wrap currency and coins.
  • Stock shelves, and mark prices on shelves and items.
  • Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
  • Compute and record totals of transactions.
  • Offer customers carry-out service at the completion of transactions.
Retail Salespersons Jan 2007Jun 2007 Marshalls, The TJX Companies Bluffton, SC
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Help customers try on or fit merchandise.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
  • Prepare merchandise for purchase or rental.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Inventory stock and requisition new stock.
  • Bag or package purchases, and wrap gifts.
  • Clean shelves, counters, and tables.
Shift Leader Sep 2005Nov 2006 Brabham Oil Company, EZ Shop Hardeeville, SC
  • Enforce safety and sanitation regulations.
  • Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, and fabricators.
  • Confer with other supervisors to coordinate operations and activities within or between departments.
  • Plan and establish work schedules, assignments, and production sequences to meet production goals.
  • Inspect materials, products, or equipment to detect defects or malfunctions.
  • Observe work and monitor gauges, dials, and other indicators to ensure that operators conform to production or processing standards.
  • Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers.
  • Interpret specifications, blueprints, job orders, and company policies and procedures for workers.
  • Keep records of employees' attendance and hours worked.
  • Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs.
  • Requisition materials, supplies, equipment parts, or repair services.
  • Maintain operations data, such as time, production, and cost records, and prepare management reports of production results.
  • Determine standards, budgets, production goals, and rates, based on company policies, equipment and labor availability, and workloads.
  • Confer with management or subordinates to resolve worker problems, complaints, or grievances.
  • Calculate labor and equipment requirements and production specifications, using standard formulas.
  • Set up and adjust machines and equipment.
  • Recommend or execute personnel actions, such as hiring, evaluations, and promotions.
  • Fill ATM machine
  • Order groceries
  • Prepare and take deposit to bank
Education
CNA : nursing Apr 2000 South University - Savannah Savannah, GA
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Resume Details

This is a real resume for a Housekeeping Supervisor in Pineland, South Carolina with experience working for such companies as Mastercorp, Pizza Hut, Sea Crest Surf & Racquet Club. This is one of the hundreds of Housekeeping Supervisor resumes available on our site for free. Use these resumes as templates to get help creating the best Housekeeping Supervisor resume.

Previous Companies:

  • MasterCorp
  • Pizza Hut
  • Sea Crest Surf & Racquet Club

Previous Job Positions:

  • Housekeeping Supervisor
  • Janitorial
  • Driver
  • Delivery
  • First Line Supervisors of Food Preparation and Serving Workers

Schools:

  • South University - Savannah

Level of Education:

  • CNA

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