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Holiday Inn Express Suites Brookshire Katy Freeway - Housekeeping Manager Resume Example

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XXXX XXXXXXXXXX XXXXXXX XXX X, Katy, Tx 77493
XXXX XXXXXXXXXX XXXXXXX XXX X, 77493, Katy Tx
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Professional Summary

Responsible worker proficient in customer service and able to train easily. Passionate and motivated, with a drive for excellence. 10 years in housekeeping and 15 years in cooking positions.

Skills
  • Customer and Personal Service
  • Speaking
  • Time Management
  • Easy learner
  • Multi-tasker
  • Reliable hard worker
Experience
Housekeeping manager Mar 2018Current Holiday Inn Express & Suites Brookshire - Katy Freeway Brookshire, TX
  • Direct activities for stopping the spread of infections in facilities such as hospitals.
  • Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
  • Plan and prepare employee work schedules.
  • Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
  • Inspect work performed to ensure that it meets specifications and established standards.
  • Perform or assist with cleaning duties as necessary.
  • Confer with staff to resolve performance and personnel problems, and to discuss company policies.
  • Investigate complaints about service and equipment, and take corrective action.
  • Inspect and evaluate the physical condition of facilities to determine the type of work required.
  • Check and maintain equipment to ensure that it is in working order.
  • Supervise in-house services such as laundries, maintenance and repair, dry cleaning, or valet services.
  • Instruct staff in work policies and procedures, and the use and maintenance of equipment.
  • Recommend changes that could improve service and increase operational efficiency.
  • Select and order or purchase new equipment, supplies, or furnishings.
Housekeeper Oct 2017Feb 2018 Super 8 hotel Katy, Tx
  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
  • Service, clean, or supply restrooms.
  • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
  • Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
  • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
Housekeeper Nov 2016Oct 2017 Brooke Hotel Brookshire, TX
  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
  • Service, clean, or supply restrooms.
  • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
  • Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
Kitchen team member May 2016Nov 2016 McDonald's Brookshire, TX Prepare food per customer's orders. Made sure food was kept in the proper dates and stock groceries.
Deli manager Jan 2012Jun 2013 Tiger Tote Food Stores Shiner, TX
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Maintain food and equipment inventories, and keep inventory records.
  • Schedule staff hours and assign duties.
  • Establish standards for personnel performance and customer service.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
  • Order and purchase equipment and supplies.
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
Education
High School Diploma May 1988 Shiner Independent School District Shiner, TX
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Resume Details

This is a real resume for a Housekeeping Manager in Katy, Texas with experience working for such companies as Holiday Inn Express Suites Brookshire Katy Freeway, Super 8 Hotel, Brooke Hotel. This is one of the hundreds of Housekeeping Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Housekeeping Manager resume.

Previous Companies:

  • Holiday Inn Express Suites Brookshire Katy Freeway
  • Super 8 hotel
  • Brooke Hotel

Previous Job Positions:

  • Housekeeping Manager
  • Housekeeper
  • Kitchen Team Member
  • Deli Manager

Schools:

  • Shiner Independent School District

Level of Education:

  • High School Diploma

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