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Aria Resort & Casino - Housekeeping Floor Supervisor Resume Example

Christian Roberts
XXXX X XXXXXXX XXXX X XXXX
Las Vegas, NV 89103
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

A solid history of achievement in Housekeeping , motivated leader with a strong organizational and prioritizacion abilities .
Areas of experience include
Focus Floos & Villas .
with 6 years of experience
Looking for a position as Housekeeping Supervisor in a fast growth company .

Experience
Housekeeping Floor Supervisor May 2011Jun 2014 Aria Resort & Casino Las Vegas, Nv
  • Take disciplinary action to address performance problems.
  • Participate in continuing education to stay abreast of industry trends and developments.
  • Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
  • Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
  • Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
  • Train workers in proper operational procedures and functions and explain company policies.
  • Meet with managers or other supervisors to stay informed of changes affecting operations.
  • Inform workers about interests or special needs of specific groups.
  • High Profile Guest
  • High Standards and confidentiality
  • Apply customer/guest feedback to service improvement efforts.
  • Resolve customer complaints regarding worker performance or services rendered.
  • Requisition necessary supplies, equipment, or services.
  • Collaborate with staff members to plan or develop programs of events, schedules of activities, or menus.
  • Take disciplinary action to address performance problems.
Housekeeping Supervisor Feb 2008Jun 2011 Summer Bay Resort Las Vegas, NV
  • Direct activities for stopping the spread of infections in facilities such as hospitals.
  • Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
  • Plan and prepare employee work schedules.
  • Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
  • Inspect work performed to ensure that it meets specifications and established standards.
  • Perform or assist with cleaning duties as necessary.
  • Confer with staff to resolve performance and personnel problems, and to discuss company policies.
  • Establish and implement operational standards and procedures for the departments supervised.
  • Investigate complaints about service and equipment, and take corrective action.
  • Maintain required records of work hours, budgets, payrolls, and other information.
  • Inspect and evaluate the physical condition of facilities to determine the type of work required.
  • Check and maintain equipment to ensure that it is in working order.
  • Supervise in-house services such as laundries, maintenance and repair, dry cleaning, or valet services.
Skills
  • Customer and Personal Service
  • Education and Training
  • Judgment and Decision Making
  • Instructing
  • Quality Control Analysis
  • Service Orientation
  • Active Listening
  • Speaking
  • Computer , using Opera , Hotsos , excell , power point .
  • Spanish language , reading , speaking , written.
Education
GED Las Vegas, Nv College of Southern Nevada Jul 2014
Current study: ESL Las Vegas, Nv College of Southern of Nevada Mar 2012
Languages
Spanish
Additional Information
Alcohol Awareness card
OE2014025053 02/02/2018
Health Card
02042625 01/28/2017 .
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Resume Details

This is a real resume for a Housekeeping Floor Supervisor in Las Vegas, Nevada with experience working for such companies as Aria Resort & Casino, Summer Bay Resort. This is one of the hundreds of Housekeeping Floor Supervisor resumes available on our site for free. Use these resumes as templates to get help creating the best Housekeeping Floor Supervisor resume.

Previous Companies:

  • Aria Resort & Casino
  • Summer Bay Resort

Previous Job Positions:

  • Housekeeping Floor Supervisor
  • Housekeeping Supervisor

Schools:

  • College of Southern Nevada
  • College of Southern of Nevada

Level of Education:

  • GED
  • Current study

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