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Our Lady Star of the Sea Church - Housekeeping Resume Example

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Chloe Torres
XXXXX XXXXXXXXXXX, Houston, TX 77015
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Customer-focused manager and assistant manager with proven track record in delivering excellent customer service to successful store sales. Innate problem-solver and customer-solutions provider in restaurant industry , employing knowledge of monitoring and execution of products and customer service.

Skills
  • Customer and Personal Service
  • Telecommunications
  • Active Listening
  • Speaking
  • Clerical
  • Computers and Electronics
  • Monitoring
  • Administration and Management
Experience
Housekeeping Oct 2014Present Our Lady Star of the Sea Church Houston, TX
  • Clean rooms, hallways, lobbies, restrooms, corridors, living room areas and other work areas so that health standards are met.
  • Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
  • Wash dishes and clean kitchens, cooking utensils, and silverware.
  • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
  • Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
  • Dust and polish furniture and equipment.
  • Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
Short Order Cook Jan 2013Dec 2013 Williams Snack Bar Houston, TX
  • Reduced food costs by 5% by reconstituting menu ingredients and eliminating unnecessary materials waste.
  • Prepared food according to menu descriptions, nutritional restrictions, and portion specifications.
  • Re-organized kitchen supplies and equipment to provide more room for the restaurant's line cooks and chefs.
  • Identified and resolved customer complaints regarding food preparation standards and menu options.
  • Adhered to kitchen sanitation and food quality standards at all times.
  • Ensured optimal cleanliness of kitchen work areas and equipment.
  • Maintained proper temperatures for hot and cold foods.
Manager Trainee Apr 2012Oct 2012 Taco Bell KFC Houston, TX
  • Adroitly managed Taco Bell operating budgets, budget reports, and pertinent financial reports.
  • Reduced company expenses by 3% through controlling labor.
  • Analyzed and improved labor and sales and procedures, resulting in increased profits.
  • Successfully marketed all promotional items by recognizing market trends and principal, and knowledge of consumer needs.
  • Interviewed, hired, and developed 8 new staff members for shift manager and assistant manager, within 6 weeks.
Caretaker Jun 2011Jul 2012 Precious Moments Learning Center Houston, TX
  • Feed and nourish  children according to schedules and feeding instructions left by parents.
  • Mix food, liquid formulas, medications, or food supplements according to instructions, prescriptions, and knowledge of children's individual needs.
  • Provide treatment and attention to sick or injured children, or contact parents to pick up child depending the severity.
  • Do facility laundry and clean, organize, maintain, and disinfect children quarters, such as play pens and classrooms, and equipment, such as toys and changing tables.
  • Collect and record children's  information such as physical condition, services received, medications given, and food intake.
  • Answer telephones and schedule appointments.
  • Adjust controls to regulate specified temperature and humidity of children quarters, nurseries, or play areas.
Behavioral Technichian May 2009Jun 2010 Unlimted Visions Aftercare Pasadena, TX
  • Analyzed and improved medication logs and procedures, resulting in more accurate count and distribution of medicine.
  • Monitor clients behavior, sleep patterns, and hygiene needs
  • Distribute medications for psychiatric clients, colds, and headaches
  • Count and log all medications on the facility
  • Completed room and ground checks, logged out of place items and items that needed maintenance
  • Escorted clients to living quarters for school supplies and bedtime
911 Operator Jul 2007Sep 2007 Houston Emergency Center Houston, TX
  • Question callers to determine their locations, and the nature of their problems to determine type of response needed.
  • Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information and after hours calls for departments within a city.
  • Record details of calls, dispatches, and messages.
  • Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.
  • Answer routine inquiries, and refer calls not requiring dispatches to appropriate departments and agencies.
  • Transfer calls to police, fire, or ambulance operators after documenting general information.
Assistant Manager Jun 2002May 2007 Taco Bell(Austaco) Austin , TX
  • Collaborate with others to plan employee schedules and weekly goals for crew assignments and store goals.
  • Train new crew members, shift managers, and assistant management staff.
  • Procure, produce, and provide information on the safe operation of the store, such as labor planning, operations, training book reference, and policies and procedures.
  • Post visual display boards and promotional boards.
  • Interview potential employees and managers
  • Control labor and food cost
  • Handle customer compliments and complaints
  • Place food truck orders for products
  • Deliver excellent customer service every day
Education
High School Diploma : High School Jun 2002 High School for Law Enforcement and Criminal Justice Houston, TX
College of Liberal Arts University of Texas at Austin Austin, TX
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Resume Details

This is a real resume for a Housekeeping in Houston, Texas with experience working for such companies as Our Lady Star Of The Sea Church, Williams Snack Bar, Taco Bell Kfc. This is one of the hundreds of Housekeeping resumes available on our site for free. Use these resumes as templates to get help creating the best Housekeeping resume.

Previous Companies:

  • Our Lady Star of the Sea Church
  • Williams Snack Bar
  • Taco Bell KFC

Previous Job Positions:

  • Housekeeping
  • Short Order Cook
  • Manager Trainee
  • Caretaker
  • Behavioral Technichian

Schools:

  • High School for Law Enforcement and Criminal Justice
  • University of Texas at Austin

Level of Education:

  • High School Diploma

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