The Hampton Inn - Housekeeper Resume Example

Imaa Anel

XXXX XXXX XXXX XX, Little Rock, AR 72204

XXXX XXXX XXXX XX, 72204, Little Rock AR

XXXXXXXXXX

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Professional Summary

Goal-oriented dedicated to high levels of customer satisfaction and meeting aggressive business goals. Very well mannered people person and with specialized knowledge in handling phone calls and Service-oriented as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

trained with clinical abilities and Proactive and organized with passionate commitment to first-rate patient care

Friendly and enthusiastic .Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills

Speaking
Clerical

English Language
Writing

Active Listening
Customer and Personal Service

Reading Comprehension
Time Management

Computers and Electronics
Service Orientation

Administration and Management
Coordination

Critical Thinking
Judgment and Decision Making

Monitoring
Active Learning

Complex Problem Solving
Communications and Media

Instructing
Quality Control Analysis

Telecommunications
Production and Processing

Sales and Marketing

Experience

Team Mate Sep 2018 ‐ Current Merry Maids ‐ Little Rock, AR

working well with other people

Following steps in cleaning

Completing task in a timely manner

Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.
Service, clean, or supply restrooms.
Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
Wash dishes and clean kitchens, cooking utensils, and silverware.
Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
Gather and empty trash.
Clean building floors by sweeping, mopping, scrubbing, or vacuuming.
Dust and polish furniture and equipment.
Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
Clean laboratory equipment, such as glassware or metal instruments, using solvents, brushes, rags, or power cleaning equipment.
Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees.
Clean and polish furniture and fixtures.
Dust furniture, walls, machines, or equipment.

Housekeeper Apr 2017 ‐ Jan 2018 The Hampton Inn ‐ Little Rock, AR

Working well wit other people

Following steps in cleaning

Finishing task in a timely manner

Answering customers questions

Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.
Service, clean, or supply restrooms.
Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
Dust and polish furniture and equipment.
Keep storage areas and carts well-stocked, clean, and tidy.
Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.
Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
Notify managers concerning the need for major repairs or additions to building operating systems.
Clean laboratory equipment, such as glassware or metal instruments, using solvents, brushes, rags, or power cleaning equipment.
Requisition supplies or equipment needed for cleaning and maintenance duties.

Agent May 2009 ‐ Jul 2009 Liveops call center ‐ Little Rock, AR

Answer telephone calls from potential customers who have been solicited through advertisements
Explain products or services and prices, and answer questions from customers.
Obtain customer information such as name, address, and payment method, and enter orders into computers.
Adjust sales scripts to better target the needs and interests of specific individuals.
Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation.

C.N.A Oct 2000 ‐ Apr 2001 Oakdale Nursing Home ‐ Judsonia, AR

Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
Turn or reposition bedridden patients.
Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet.
Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.
Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities.
Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine.
Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.
Exercise patients who are comatose, paralyzed, or have restricted mobility.
Feed patients or assist patients to eat or drink.
Supply, collect, or empty bedpans.
Undress, wash, and dress patients who are unable to do so for themselves.
Communicate with patients to ascertain feelings or need for assistance or social and emotional support.
Lift or assist others to lift patients to move them on or off beds, examination tables, surgical tables, or stretchers.
Prepare or serve food trays.
Wash, groom, shave, or drape patients to prepare them for surgery, treatment, or examination.
Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas.
Assist nurses or physicians in the operation of medical equipment or provision of patient care.
Apply clean dressings, slings, stockings, or support bandages, under direction of nurse or physician.
Change bed linens or make beds.
Restock patient rooms with personal hygiene items, such as towels, washcloths, soap, or toilet paper.
Administer medications or treatments, such as catheterizations, suppositories, irrigations, enemas, massages, or douches, as directed by a physician or nurse.
Position or hold patients in position for surgical preparation.
Provide information such as directions, visiting hours, or patient status information to visitors or callers.
Explain medical instructions to patients or family members.

C.N.A Feb 2000 ‐ Sep 2000 Woodruff County Health Center ‐ McCrory, AR

Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
Turn or reposition bedridden patients.
Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet.
Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.
Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities.
Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine.
Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.
Feed patients or assist patients to eat or drink.
Supply, collect, or empty bedpans.
Undress, wash, and dress patients who are unable to do so for themselves.
Communicate with patients to ascertain feelings or need for assistance or social and emotional support.
Lift or assist others to lift patients to move them on or off beds, examination tables, surgical tables, or stretchers.
Prepare or serve food trays.
Wash, groom, shave, or drape patients to prepare them for surgery, treatment, or examination.
Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas.
Record height or weight of patients.
Assist nurses or physicians in the operation of medical equipment or provision of patient care.
Change bed linens or make beds.
Restock patient rooms with personal hygiene items, such as towels, washcloths, soap, or toilet paper.
Administer medications or treatments, such as catheterizations, suppositories, irrigations, enemas, massages, or douches, as directed by a physician or nurse.
Position or hold patients in position for surgical preparation.
Provide information such as directions, visiting hours, or patient status information to visitors or callers.
Explain medical instructions to patients or family members.