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Chatham Health & Rehab - Housekeeper Resume Example

Scarlett Watson
XXX XXXXXXXXX XX XXX X, Danville, VA 24540
Professional Summary

 I am a friendly and enthusiastic Customer Service Rep with 10+ years of specialization dealing with the public in a Call Center fast paced environment. I am also able to learn new tasks quickly and proficient in growing key customer relationships.  I will also  represent myself  in a  friendly, and  professional demeanor at all times.

  • English Language
  • Active Listening
  • Critical Thinking
  • Reading Comprehension
  • Judgment and Decision Making
  • Complex Problem Solving
  • Sales and Marketing
Housekeeper Jun 2013Present Chatham Health & Rehab Chatham , VA
  • Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.
  • Service, clean, or supply restrooms.
  • Clean building floors by sweeping, mopping, scrubbing, or vacuuming.
  • Gather and empty trash.
  • Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
  • Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
Customer Service May 2006Sep 2009 Startek Inc Collinsville, VA
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Night Audit Apr 2002Dec 2003 Super 8 Motel Danville, VA
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Make and confirm reservations.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Compute bills, collect payments, and make change for guests.
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Review accounts and charges with guests during the check out process.
  • Transmit and receive messages, using telephones or telephone switchboards.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Deposit guests' valuables in hotel safes or safe-deposit boxes.
  • Date-stamp, sort, and rack incoming mail and messages.
Pharmacy Tech May 2003 National Business & Technology Danville, VA
High School Diploma : General Diploma Jun 1993 Chatham High School Chatham, VA
CNA Oct 1984 Danville Community College Danville, VA
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Resume Details

This is a real resume for a Housekeeper in Danville, Virginia with experience working for such companies as Chatham Health & Rehab, Startek Inc, Super 8 Motel. This is one of the hundreds of Housekeeper resumes available on our site for free. Use these resumes as templates to get help creating the best Housekeeper resume.

Previous Companies:

  • Chatham Health & Rehab
  • Startek Inc
  • Super 8 Motel

Previous Job Positions:

  • Housekeeper
  • Customer Service
  • Night Audit


  • National Business & Technology
  • Chatham High School
  • Danville Community College

Level of Education:

  • High School Diploma

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