Overington House Inc - house manager Resume Example

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Daniel Thomas

XXXX XXXXXXXXX XX XXX XXXX, PHILADELPHIA, PA 19152

Ph: XXXXXXXXXX

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Professional Summary

I am a very dedicated employee who jumps at every opportunity to better myself. I am a team player and i have no problem taking direction. I never stop until the job is done and I am satisfied with the outcome of my work. I work great in a team as well as by myself. I will represent your establishment with a professional and friendly demeanor at all times.

Skills

Active Listening
Time Management

Administration and Management
Critical Thinking

Judgment and Decision Making
Complex Problem Solving

Customer and Personal Service
Therapy and Counseling

Experience

house manager/ assistant case manager Sep 2010－Present Overington House Inc. － Philadelphia, pa

Oversee day-to-day group activities of residents in institution
Provide information or refer individuals to public or private agencies or community services for assistance.
Assist in planning food budgets, using charts or sample budgets.

Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping.

Assist in locating housing for displaced individuals.

Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs.

Mediate interpersonal problems between residents.

Make regular rounds to ensure that residents and areas are safe and secure.

Hold regular meetings with each assigned unit.

Administer, coordinate, or recommend disciplinary and corrective actions.

housekeeper Jan 2008－Mar 2010 Quality Inn and Suites － Hershey, pa

Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.

Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.

Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.

Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.

Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.

Sort clothing and other articles, load washing machines, and iron and fold dried items.

Dust and polish furniture and equipment.

Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.

Move and arrange furniture and turn mattresses.

Assign duties to other staff and give instructions regarding work methods and routines.

Education

Certified Nursing Assistant : Nursing- CPR Aug 2013 Prism Career Institute － Philadelphia, Pa

Associate of Arts : Human services University of Phoenix － Philadelphia, Pa

Community Service

I work with the Drueding Center of Philadelphia to help renew lives and restore hope by working with homeless women and their children to help create 2 generations of self reliant adults.
I have also volunteered every year for the past 7 years at the recovery walk down Penn's Landing to show my support to the people struggling with addiction.

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House Manager Housekeeper