City of Mesa Part Time - House Manager Resume Example

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Henry Hernandez
XXXX X XXX XXXXXX XX
Gilbert, AZ 85233
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXX
Summary
Accomplished and driven, seasonal professional with more than 18 years experience in sales, training, education, customer service, public service, and network marketing who aims to obtain a position within a leading organization that provides value to its customers and shareholders; where I may increase the organization's productivity and reputation while exceeding the organization's goals.
Skills
  • Core Competencies
  • Verbal and written communications; including public speaking
  • Well organized
  • Strong leader
  • Highly detailed & goal oriented
  • Team player
  • Self-motivated
  • Facilitator, Trainer, and Teacher
  • Cross sale/ Up sale
  • Cultivating Client Relationships- Building loyalty and retention
  • Coaching team members
  • Technology
  • Excellent keyboarding skills
  • Experienced user of Microsoft Word, PowerPoint, Outlook, Publisher, Quickbooks, 
  • Experience with Microsoft Excel and Mac technology
  • Experience with marketing through the use of Social Media
Experience
House Manager / Lead Jan 2015Present City of Mesa (Part-Time) Mesa, AZ
  • Usher Arts and Culture Events.
  • Lead and coordinate volunteer ushers; assist patrons to ensure satisfaction and proper accommodations; noted for outstanding customer service.
  • Direct Emergency Evacuations when deemed necessary.
  • Resolve box office and ticket discrepancies; file appropriate incident reports as needed.
  • Greet patrons attending entertainment events.
  • Guide patrons to exits or provide other instructions or assistance in case of emergency.
  • Provide assistance with patrons' special needs, such as helping those with wheelchairs.
  • Direct patrons to restrooms, concession stands and telephones.
  • Settle seating disputes or help solve other customer concerns.
  • Search for lost articles or for parents of lost children.
English Educator for 10th Grade Jul 2014Present Gilbert Public Schools Gilbert, AZ
  • Professional Educator of English Language Arts including reading, writing, listening, and speaking for 55 minute daily class periods
  • Mentors new teachers and ASU student interns
  • Fosters the "Love & Logic" theory of education using outstanding student assessment and development to meet GPS evaluation process and expectations
  • Cultivates positive relationships with school staff, students and their parents while contributing constructive resources, ideas, and lessons
  • Speech & Debate Coach- monitor the functions and activities of students in club while performing operations management of money, vendor liaison, and coordinating event fundraising.
  • Adapt teaching methods and instructional materials to meet students' varying needs and interests.
  • Establish clear objectives for all lessons, units, and projects and communicate those objectives to students.
  • Confer with parents or guardians, other teachers, counselors, and administrators to resolve students' behavioral and academic problems.
Team Leader, Sales Director, Sales Consultant Jan 2002Present Mary Kay Cosmetics Gilbert, AZ
  • Sole Proprietor - designed strategic direct sales initiatives; mentored a team of 35 sales consultants simultaneously; delivered skills training sessions including product knowledge, business management, prospecting, sales cycle knowledge, and small business management; recruit new talent.
  • Developed excellent relations with clients while creating events to increase consultant & customer interactions; implemented customer loyalty program.
  • Awarded two Mary Kay Career Cars for exceptional sales performance in 2005 & 2007.
  • Earned the Top Sales Performance prizes and trips for 20 quarters.
English Educator for 9th & 10th Gade Jul 2011May 2014 Sahuarita Unified School District Sahuarita, AZ
  • Professional Educator of English Language Arts including reading, writing, listening, and speaking for 55 minute daily class periods
  • Mentors new teachers
  • Selected as 2016 class sponsor
  • Fosters the "Love & Logic" theory of education; outstanding student assessment and development exceeding expectations of SUSD #30 as per bi annual evaluations
  • Cultivates positive relationships with school board staff, students and their parents while contributing constructive resources, ideas, and lessons.
  • Adapt teaching methods and instructional materials to meet students' varying needs and interests.
  • Plan and conduct activities for a balanced program of instruction, demonstration, and work time that provides students with opportunities to observe, question, and investigate.
  • Establish clear objectives for all lessons, units, and projects and communicate those objectives to students.
  • Confer with other staff members to plan and schedule lessons promoting learning, following approved curricula.
  • Attend professional meetings, educational conferences, and teacher training workshops to maintain and improve professional competence.
Performance Improvement Specialist Oct 2009Mar 2011 INTUIT Tucson, AZ
  • Partnered with International Sales Leaders to implement "cross sell" opportunities consisting of launching Sales Process Roll Out (Pro 3) for 1100 international employees and vendors.
  • Organized Performance Improvement Teams and created a system to evaluate work performance quality and results; Voted "Top Performer".
  • Encouraged beneficial business partnerships increasing our sales process reliability and expertise, and product knowledge through the use of effective communications.
  • B2B Sales & Solution techniques including sales training, coaching, and development.
Payroll Sales Specialist Aug 2006Aug 2009 INTUIT Tucson, AZ
  • Devised, designed, and updated payroll security training.
  • Sales consultant assistance: closing sales, providing supervision and guidance to team members; created training sessions and job aids to solidify product knowledge base.
  • Trained over 1000 international employees in facilitation of sales and customer service modules.
Payroll Technical Support Oct 2005Aug 2006 INTUIT Tucson, AZ
  • Utilized QuickBooks software to solve customer problems and technical support including opening, tracking, and resolving cases.
  • Functioned as "Subject Matter Expert for Quickbooks Payroll".
  • Exceeded all customer support and service parameters.
Education
MBA: Business Tucson, AZ University of Phoenix Feb 2011
Bachelor of Arts: Secondary Education; Major- English Minor-Drama Tucson, AZ University of Arizona Dec 2001
Hobbies
Reading, Crossfit/Bootcamp style workouts, Hiking, Avid reader, Life long learner, Performance arts
Awards
  • Top Performer, Intuit 2006, 2007, 2009, 2010
  • Earned the use of 2 company vehicles through Mary Kay Cosmetics Car Program for top leaders 2005, 2007
  • Chosen as a new teacher mentor and new teacher intern mentor 2012, 2013, & 2015
  • Earned Top Sales Performance prizes and trips for 20 quarters

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About this resume

House Manager FROM Gilbert , Arizona RESUME

This is a resume for a House Manager in Gilbert, Arizona with experience working for such companies as City of Mesa Part Time and Gilbert Public Schools. The grade for this resume is 0 and is one of hundreds of House Manager resumes available on our site for free. Use these resumes as templates to get help creating the best House Manager resume.

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School Attended
University of Phoenix