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Paramand Investment Group Days Inn - Hotel Receptionist Resume Example

Alexa Coleman
XXX XXXXX XX
Altamonte Springs , FL 32714
Ph: XXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXX
Professional Summary

Skilled receptionist with 5+ years experience in fast paced customer service environments. Personable and professional under pressure. Superior computer skills and telephone etiquette. Looking forward to having a positive impact not only in the company but with each client we encounter on a daily basis. Driven to establish a permanent place within the company while maintaining a positive and cheerful demeanor 

Skills
  • Trusted key holder
  • Exceptional communication skills
  • Quick learner
  • Strong client relations
  • Proficient in cash management
  • Credit card processing
  • Multi-line phone talent
  • Type 45-60 words per minute
  • MS windows proficient
  • Open Office proficient
  • Clerical
  • Personnel and Human Resources
Experience
Hotel Receptionist Apr 2011May 2014 Paramand Investment Group- Days Inn Sanford, FL
  • Contact housekeeping or maintenance staff when guests report problems.
  • Make and confirm reservations.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Compute bills, collect payments, and make change for guests.
  • Transmit and receive messages, using telephones or telephone switchboards.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
Customer Service Receptionist Apr 2012Jun 2012 Convergy's Lake Mary, FL
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
  • Order tests that could determine the causes of product malfunctions.
Cashier Nov 2009Apr 2011 Bojangles Famous Chicken and Biscuits Altamonte Springs, FL
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers entering establishments.
  • Supervise others and provide on-the-job training.
  • Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
Cashier Mar 2007Oct 2007 McDonald's Altamonte Springs, FL
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers entering establishments.
  • Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
Education
High School Diploma Altamonte Springs, FL Lake Brantley High School Jun 2010
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Resume Details

This is a real resume for a Hotel Receptionist in Altamonte Springs, Florida with experience working for such companies as Paramand Investment Group Days Inn, Convergys, Bojangles Famous Chicken And Biscuits. This is one of the hundreds of Hotel Receptionist resumes available on our site for free. Use these resumes as templates to get help creating the best Hotel Receptionist resume.

Previous Companies:

  • Paramand Investment Group Days Inn
  • Convergys
  • Bojangles Famous Chicken and Biscuits

Previous Job Positions:

  • Hotel Receptionist
  • Customer Service Receptionist
  • Cashier

Schools:

  • Lake Brantley High School

Level of Education:

  • High School Diploma

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