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Miller County Courthouse - Hot Check Coordinator Resume Example

Jayden Robinson
  • XXXX XXXXXXX XXX, Texarkana, TX 75503
  • H: XXXXX XXXXXXXX
  • XXXXXXXXXXXXXXXXXXXXXX
Summary

Accomplished and energetic Hot Check Coordinator with a solid history of achievement in Customer Service. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include bank reconciliation, yearly audits, and ensuring customer satisfaction.

Skills
  • Customer and Personal Service
  • Clerical
  • Bank Reconciliations
  • Yearly Audits
  • Active Listening
  • Social Perceptiveness
  • Computers and Electronics
  • Critical Thinking
  • Time Management
  • Complex Problem Solving
  • Judgment and Decision Making
  • Persuasion
Experience
Hot Check Coordinator, 10/2011 to Present
Miller County Courthouse Texarkana, AR
  • Acts as the liaison between merchant and customers.
  • Manages outstanding accounts.
  • Responsible for reaching out to customers to recover payment on hot checks.
  • Enter new hot checks turned into our office each month.
  • Provide current information to our warrant officer to serve active warrant.
  • Ensure all defendant information is correct. Purge record after hot check has been satisfied and recall warrant.
  • Complete checks and balances for each month. Bank reconciliation are done monthly for three accounts.
  • Monthly are checks signed off and approved by manager.
  • Mail out checks to merchants each month.
  • Print reports for management and yearly audit.
  • Purge records that are stale due to age or person is deceased.
File Clerk, 05/2009 to 08/2011
Miller County Courthouse Texarkana, AR
  • File records away in alphabetical or numerical order.
  • Code files for proper placement.
  • Process and scan files to be entered into computer in digital database.
  • Keep records of material removed, stamp material received, trace missing files, and log indexing information on folders.

Bank Teller , 12/2004 to 08/2011
Commercial National Bank Texarkana, AR
  • Greet people warmly and direct them to the appropriate bank personnel
  • .Accurately process deposits, withdrawals, and payments.
  • Balance currency, cash, and checks in cash drawer at end of each shift.
  • Cross sell traveler's checks, money orders, bonds, and cashier's checks.
  • Place holds on accounts, transfer funds on-line and process miscellaneous items.
  • Answer the telephone in a professional and timely manner.
  • Understand retail banking policies and procedures and ensure compliance providing superior customer service by exhibiting a friendly and professional demeanor at all times.
  • Understand bank products and respond appropriately to customer inquiries regarding products to refer to CSR as appropriate.
Customer Service Representative, 08/2001 to 05/2003
Owens & Minor Oklahoma City, OK
  • Process and input all customer orders and checked computer for product availability.
  • Resolve customer complaints via phone, email, or mail.
  • Use telephone to reach out to customers and verify account information.
  • Cancel or upgrade orders.
  • Assist with placement of orders, refunds, or exchanges.
  • Suggest solutions when a product was on backorder.
  • Attempt to persuade customer to reconsider cancellation.
  • Provided pricing on new products and capital equipment to customers.
  • Handled returned goods authorization process according to procedures and assured proper credit was given to customer.
  • Maintained a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoices, shipments, in courteous and efficient manner.
  • Furnish shipping and tracing information to customers as required and maintain damage records and back-order logs.
Loader/Sorter/Ten-Key, 08/1994 to 05/2002
UPS Oklahoma City, OK
  • Emptied bags of packages coming off conveyor belt to designated sort bend.
  • Applied ten-key pre-label small sort packaging information to process package to desired destination.
  • Responsible for loading and unloading UPS trailers quickly and efficiently.
  • Sorting packages entailed lifting packages memorizing zip codes, memorizing cities and states by various areas so packages could be delivered to the appropriate address.
  • Clean the hub and prepare the next shift.
  • Safely handle fragile, dangerous, and hazardous products.
Receptionist/Cashier/Customer Service Rep/Payrol, 10/1997 to 05/2001
Hudiburg Nissan Buick Oklahoma City, OK
  • Receptionist responsibilities included managing the front desk and reception area supporting the office staff and distributing faxes and incoming correspondence frequently.
  • Greeted guests and managed the front desk with dependability in a stable and professional corporate office environment.
  • Responsible for assisting office staff on an as needed basis and performed basic clerical skills, typing, filing, and mail distribution, meeting preparations, ordering office supplies, and arranging conferences.
  • Cashier responsibilities included receiving funds from customers and employees.
  • Received cash or checks or completed credit card charge transactions.
  • Counted money to verify amounts and issued receipts for funds received.
  • Issued change and cashed checks.
  • Compared totals on cash register with amounts of currency in register to verify balances.
  • Compute earnings of workers by referring to their annual salary or timesheet to discover hours worked.
  • Initiate payroll during appropriate time and print off ch.
Education
Associates Degree: General Studies, Jan 2007 University of Phoenix - Phoenix, AZ
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Resume Details

This is a real resume for a Hot Check Coordinator in Texarkana, Texas with experience working for such companies as Miller County Courthouse, Commercial National Bank, Owens & Minor. This is one of the hundreds of Hot Check Coordinator resumes available on our site for free. Use these resumes as templates to get help creating the best Hot Check Coordinator resume.

Previous Companies:

  • Miller County Courthouse
  • Commercial National Bank
  • Owens & Minor

Previous Job Positions:

  • Hot Check Coordinator
  • File Clerk
  • Bank Teller
  • Customer Service Representative
  • Loader

Schools:

  • University of Phoenix

Level of Education:

  • Associates Degree

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