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Outback SteakHouse - Hostess Resume Example

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Ava Rogers
XXX XX XXXXXXXXX XXX, Ontario, CA 91764
XXXXXXXXXXXXXXXXXXXXXXX
Ph: XXXXX XXXXXXXX
Summary
To obtain a position in your company where I can maximize my organizational skills in a challenging environment and achieving a high degree of efficiency in my work. I'm looking for a fast past job to utilize my office/clerical experience.
Skills
  • Over 4 years of progressive customer service experience
  • Excellent attention to detail
  • MS Office: Word, PowerPoint, and Excel
  • Typing speed: 50 wpm
  • MS Office knowledge and operation of standard equipment
  • Fax and copier machines
  • Flexibility and adaptability
  • Organizing and planning skills
  • Some medical terminology
  • Attention to detail
  • Stress tolerant
Experience
Outback SteakHouse Ontario, CA Hostess Feb 2015Present
  • Warmly greet guest and bid an tender departure and invite to visit again
  • Present menus and hot deals of the day
  • Run waitlist, gauge kitchen and servers and general dining room performance
  • Answered all questions regarding the menu and services
  • Answered phones, took messages and made reservations
  • Greeted and seated guests at the same time as monitoring the flow of guests in keeping with the seating chart and servers
  • Ensured coverage of the hostess stand at all times
Budget Garage Door Mira Loma, CA Clerical Clerk/Customer Representative Nov 2014Present
  • Answering and directing phone calls
  • Processed payments
  • Communicate with customers and prepared internet orders
  • Maintained some website updating
  • Tracking and expediting invoice shipment
  • Answer inquires about company
  • Perform data entry
  • Compile financial records
  • Maintaining filing systems
  • Monitoring and ordering inventory supplies of office
  • Photocopying, scanning, and faxing
Rayne Inc Mira Loma, CA Clerical Clerk/Customer Service Representative Oct 2014Nov 2014
  • Screening outbound calls to qualify employees
  • Professional phone etiquette and assertively making outbound calls
  • Packaging small boxes that weigh around 8 pounds with signs and supplies to be shipped out
  • Sorting and distributing mail
  • Tracking and expediting shipment
Group USA Clothing Company Ontario, Ca Sales Associate /Bridal Consultant/Customer Service Representative Mar 2013Oct 2014
  • Meeting and making a connection with customers, asking questions and listening to shoppers' needs, then giving options and advice on meeting those needs
  • Proactively acknowledged, greeted and assisted customers in the store
  • Assisted in display of merchandise
  • Maintaining selling floor presentation, and restocking them as needed
  • Handle all returns courteously and professionally
  • Be aware of current promotional events and sales
  • Handles cash, checks, and credit card transactions
  • Managed the register in accordance with POS guidelines
  • Met and exceeded sales goals
  • Communicate to customers and supervisors through stand telephone and wireless audio systems
  • Assertive while maintaining diplomacy of a good negotiator
  • Networking with other vendors in the wedding industry
  • Excellent communications skills
  • Handled a high amount of stress, and knowledgeable about a variety of religious and cultural customs
Jasmin Terrace Montclair, CA Dietary Server/ Receptionist Feb 2010Dec 2012

Dietary Server:

  • Greet and escort residents
  • Serve and clean up
  • Janitorial services
  • Interaction with residents


Front Office Receptionist:

  • Answered, screened and directed inbound phone calls
  • Received and assisted guests and escorted them to correct destination, offices, rooms or meeting rooms
  • Performed general secretarial duties, including- scheduling meetings, appointments, faxing and mailing.
  • Took verbal and written messages and made sure they got to the appropriate destination
  • Received and sorted email and electronic deliveries
  • Maintained meeting diary - manually or electronically
  • Accepted letters and packages delivered to the front desk and distributed to appropriate staff
  • Handled general requests for information and data
  • Interact well with the public
  • Handled delicate situation, such as - customer complaints
  • Performed basic customer service practices 
  • Coordinated the maintenance of the front desk reception equipment, including - furniture and brochures
  • Maintained a pleasant appearance of the reception space
Education
Chaffey High School Ontario, CA High School Diploma Jun 2009
Additional Information
Awards/Certificates
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Resume Details

This is a real resume for a Hostess in Ontario, California with experience working for such companies as Outback Steakhouse, Budget Garage Door, Rayne Inc. This is one of the hundreds of Hostess resumes available on our site for free. Use these resumes as templates to get help creating the best Hostess resume.

Previous Companies:

  • Outback SteakHouse
  • Budget Garage Door
  • Rayne Inc

Previous Job Positions:

  • Hostess
  • Clerical Clerk
  • Customer Representative
  • Customer Service Representative
  • Sales Associate

Schools:

  • Chaffey High School

Level of Education:

  • High School Diploma

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