Outback SteakHouse - Hostess Resume Example

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Ava Rogers
XXX XX XXXXXXXXX XXX, Ontario, CA 91764
XXXXXXXXXXXXXXXXXXXXXXX
Ph: XXXXX XXXXXXXX
Summary
To obtain a position in your company where I can maximize my organizational skills in a challenging environment and achieving a high degree of efficiency in my work. I'm looking for a fast past job to utilize my office/clerical experience.
Skills
  • Over 4 years of progressive customer service experience
  • Excellent attention to detail
  • MS Office: Word, PowerPoint, and Excel
  • Typing speed: 50 wpm
  • MS Office knowledge and operation of standard equipment
  • Fax and copier machines
  • Flexibility and adaptability
  • Organizing and planning skills
  • Some medical terminology
  • Attention to detail
  • Stress tolerant
Experience
Outback SteakHouse Ontario, CA Hostess Feb 2015Present
  • Warmly greet guest and bid an tender departure and invite to visit again
  • Present menus and hot deals of the day
  • Run waitlist, gauge kitchen and servers and general dining room performance
  • Answered all questions regarding the menu and services
  • Answered phones, took messages and made reservations
  • Greeted and seated guests at the same time as monitoring the flow of guests in keeping with the seating chart and servers
  • Ensured coverage of the hostess stand at all times
Budget Garage Door Mira Loma, CA Clerical Clerk/Customer Representative Nov 2014Present
  • Answering and directing phone calls
  • Processed payments
  • Communicate with customers and prepared internet orders
  • Maintained some website updating
  • Tracking and expediting invoice shipment
  • Answer inquires about company
  • Perform data entry
  • Compile financial records
  • Maintaining filing systems
  • Monitoring and ordering inventory supplies of office
  • Photocopying, scanning, and faxing
Rayne Inc Mira Loma, CA Clerical Clerk/Customer Service Representative Oct 2014Nov 2014
  • Screening outbound calls to qualify employees
  • Professional phone etiquette and assertively making outbound calls
  • Packaging small boxes that weigh around 8 pounds with signs and supplies to be shipped out
  • Sorting and distributing mail
  • Tracking and expediting shipment
Group USA Clothing Company Ontario, Ca Sales Associate /Bridal Consultant/Customer Service Representative Mar 2013Oct 2014
  • Meeting and making a connection with customers, asking questions and listening to shoppers' needs, then giving options and advice on meeting those needs
  • Proactively acknowledged, greeted and assisted customers in the store
  • Assisted in display of merchandise
  • Maintaining selling floor presentation, and restocking them as needed
  • Handle all returns courteously and professionally
  • Be aware of current promotional events and sales
  • Handles cash, checks, and credit card transactions
  • Managed the register in accordance with POS guidelines
  • Met and exceeded sales goals
  • Communicate to customers and supervisors through stand telephone and wireless audio systems
  • Assertive while maintaining diplomacy of a good negotiator
  • Networking with other vendors in the wedding industry
  • Excellent communications skills
  • Handled a high amount of stress, and knowledgeable about a variety of religious and cultural customs
Jasmin Terrace Montclair, CA Dietary Server/ Receptionist Feb 2010Dec 2012

Dietary Server:

  • Greet and escort residents
  • Serve and clean up
  • Janitorial services
  • Interaction with residents


Front Office Receptionist:

  • Answered, screened and directed inbound phone calls
  • Received and assisted guests and escorted them to correct destination, offices, rooms or meeting rooms
  • Performed general secretarial duties, including- scheduling meetings, appointments, faxing and mailing.
  • Took verbal and written messages and made sure they got to the appropriate destination
  • Received and sorted email and electronic deliveries
  • Maintained meeting diary - manually or electronically
  • Accepted letters and packages delivered to the front desk and distributed to appropriate staff
  • Handled general requests for information and data
  • Interact well with the public
  • Handled delicate situation, such as - customer complaints
  • Performed basic customer service practices 
  • Coordinated the maintenance of the front desk reception equipment, including - furniture and brochures
  • Maintained a pleasant appearance of the reception space
Education
Chaffey High School Ontario, CA High School Diploma Jun 2009
Additional Information
Awards/Certificates

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About this resume

Hostess FROM Ontario , California RESUME

This is a resume for a Hostess in Ontario, California with experience working for such companies as Outback SteakHouse and Budget Garage Door. The grade for this resume is 0 and is one of hundreds of Hostess resumes available on our site for free. Use these resumes as templates to get help creating the best Hostess resume.

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School Attended
Chaffey High School