Glenview Restaurant & Pub - Hostess Resume Example

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Liam Johnson
XXX XXXXXXXXX XXXXX XXXX XXX, Chelmsford, MA 01824
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Service-oriented with over 20 year's background in Health Care and the restaurant service industry . Can handle tasks with accuracy and efficiency. Goal-oriented manager/worker dedicated to high levels of customer satisfaction. Friendly and enthusiastic. Able to learn new tasks quickly. Will represent establishment with friendly, professional demeanor at all times, and a true team player always willing to do what needs to be done for the best customer outcomes.

Skills
  • Tips Certified
  • Serve Safe Trained
  • Judgment and Decision Making
  • Customer & Personal Service Attention
Experience
Hostess Apr 2013Present Glenview Restaurant & Pub Chelmsford, MA
  • Greet guests, assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
  • Answer telephone calls and respond to inquiries or transfer calls.
Clinical Assistant/Executive Assistant/Executive Procurement Specialist Jun 1986Present Concord Hillside Medical > Harvard Vanguard Medical Associates Concord-Newton, MA
  • Prepare purchase orders and send copies to suppliers and to departments originating requests.
  • Respond to customer and supplier inquiries about order status, changes, or cancellations.
  • Compare prices, specifications, and delivery dates in order to determine the best bid among potential suppliers.
  • Contact suppliers in order to schedule or expedite deliveries and to resolve shortages, missed or late deliveries, and other problems.
  • Prepare invitation-of-bid forms, and mail forms to supplier firms or distribute forms for public posting.
  • Administer employee insurance, pension and savings plans, working with plan carriers.
  • Assist in preparing and maintaining personnel records and handbooks.
  • Process paperwork for new employees and enter employee information into the payroll system.
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
  • Contact medical facilities or departments to schedule patients for tests or admission.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
Restauant & Bar Manager Apr 1986Dec 2012 Westford Regency Inn & Conference Center Westford, MA
  • Monitor employee and patron activities.
  • Greet guests, escort them to their seats, and present them with menus and wine lists.
  • Developed and ran successful Sunday Brunch.
  • Monitor food preparation methods,garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Schedule staff hours, monitor budgets, review financial transactions to ensure that expenditures are authorized and budgeted.
  • Schedule and receive beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Establish standards for personnel performance and customer service.
  • Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased weekly.
Co-Owner Jun 1978Jun 1986 Dew Drop Donuts Concord, MA
  • Assumed full profit & loss franchise business; recruited and managed full time staff.
  • Order supplies and equipment for restaurant.
  • Assist with preparing and serving food and beverages.
  • Prepare staff work schedules and set retail prices.
  • Perform marketing, coupon and advertising campaigns.
  • Managed book of accounts & year end closing.
Chair Side Assistant/Dental Secretary Jun 1973Sep 1978 Howard S. Dinsmore, DMD Framingham, MA
  • Prepare patient, sterilize or disinfect instruments, set up instrument trays, prepare materials, or assist dentist during dental procedures.
  • Record treatment information in patient records.
  • Answer telephones and direct calls to appropriate staff.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Compile and record medical charts, reports, or correspondence.
Education
CDA : Dental Assisting and Hygiene May 1973 Tufts Dental School Boston, MA
High School Diploma Jun 1972 Nipmuc Regional Upton, MA

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About this resume

Hostess FROM Chelmsford , Massachusetts RESUME

This is a resume for a Hostess in Chelmsford, Massachusetts with experience working for such companies as Glenview Restaurant & Pub and Concord Hillside Medical. The grade for this resume is 0 and is one of hundreds of Hostess resumes available on our site for free. Use these resumes as templates to get help creating the best Hostess resume.

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School Attended
Tufts Dental School